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November 2023 by Jessica Cleary
Amazing service and everyone was very friendly
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November 2023 by Steve Rohrer
Had a good experience getting my new phone and watch at the Timberville Verizon. Samantha and Hannah were super. Great day took their time and we're very helpful. That would recommend them to anyone.
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November 2023 by Cyndie Ryman
I had wonderful help from Gonzalo. A pleasure to work with and he gave wonderful advise to a tech-challenge person. Kudos on a great hire.
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October 2023 by jay rogers
The worst customer service I have ever had to deal with , I was sold a defective phone and was told by staff" oh well bro that's the way it is " no its not I was sold a defective product and by law I can return it HORRIBLE avoid this business
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October 2023 by Justin
would not recommend this place. the people here are rude and don’t know what they talk about. they don’t do returns, telling the customer “oh well” and then just basically telling you to leave at that point. is why i switched to AT&T!!
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September 2023 by Harvey A Ward Jr
They nevet have staff available to just make an account payment and had to go next door to Walmart to do it. They keep having long waits and customers waiting dealing one at a time with just one staff employee available.I'd fire the regional management for tolerating this month after month. 3 months in a row with me and my advanced prepaid account.
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August 2023 by Valerie Troupe
Hannah from the Timberville Verizon store was just wonderful. She truly knows what she is doing & is v v sweet & willing to help. Thank u Hannah
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June 2023 by Lyle Seigel
Excellent mobile phone products and support! Andy is a technical expert and really knows his stuff.05/22/2023 Update: We needed to upgrade our 4 years old Samsung S10 phone. Logan at Verizon in Timberville, VA provided fantastic service and tech support when we purchased a new Samsung S23 Ultra phone!
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June 2023 by Jim Henderson
Had a helper named Logan at the Timberville store and he was outstanding! Highly recommend him to anybody and everybody.
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April 2023 by Chris Smith
Hannah and Andy were enthusiastic, energetic, and awesome! Best experience I've ever had!
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April 2023 by Larry Foley
Hannah worked with me getting a better phone and was gonna help me set it up when it came in but she had to manage another store that day !! She was very knowledgeable and very courteous!! So Benjamin helped me set up !! It took about 2 1/2 hours because it wouldn't activate he stayed calm and worked it out !! He told me that Hannah hired him and trained him and it showed !! Great team
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January 2023 by Tubbs 1991
This store is great! Store manager Hannah did a fantastic job with our new account and switching from the other carrier. Definitely recommend this store and the associates.
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December 2022 by Karin Halterman
Hannah and Gonzalo serviced my phone and did a wonderful job and have me sold on a kids tablet and case! Would recommend everyone to come in and get service through them!!
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December 2022 by Thomas Hogan
Okay my name is Thomas Hogan and I'm calling about mr. Newman he is a great asset to you place of employment or to his place of employment so I would recommend that somebody looks in his background and gives him to pay raise of a technician because he has done something that for technicians couldn't do and tried to get me to do something other than what was needed and if you need to contact me and get any of this upfront from my voice Hogan thank you and God bless
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December 2022 by Sydney Bowers
Jenn assisted us with creating an account, getting new phones, and Apple Watches within a couple days. She was super helpful during the whole process and made things easy!
