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January 2024 by Trisha McKeithen
We needed help with our windshield wipers and frozen wiper fluid. JD went above and beyond to help us out.
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November 2023 by Ashley Lin
After my car broke down 100+ miles from home, I had it towed to this AutoZone. Francis and his colleagues showed true sympathy for my situation. They went above and beyond to help my father and I find the right parts to get my car up and running again. Extraordinary customer service!
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October 2023 by Daniel S.
While traveling on the interstate, got a lot of flashing lights on our dashboard, called our mechanic who said to take it to an Autozone who could diagnose it. Once arriving at the store, we were immediately seen and explained our concern. It was diagnosed as needing a AT pressure sensor, which could wait. Customer service technician Mack was excellent and really helped us out. We appreciated his second effort. His assistance eased our minds and really cared for our situation. Great job!
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August 2023 by Tim Campbell
The employee at Timberville Autozone, Gunnar, said he couldn't install a $300 battery in my truck that I just purchased there. There was no one in the store but he said, "I was hoping to avoid doing that today. It's just me and the young guy here." I said, "No problem, I'm a grown man. I can do it myself. I don't want to put you out." He then tried to charge the core charge even though I was changing it right in front of the store and bringing the old one in. Still no other customers there. I go out to change the battery as he's walking out on his phone. He stayed on his phone the entire time and was still on it outside when I left. I guess he had time for that. I took the old battery back in and told the "young guy" that his coworker was a jerk. I will NOT be going back to Timberville Autozone. There's Advance Auto right across the street. I guess they hire anyone that will show up these days.
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July 2023 by Jason Funkhouser
Staff is always willing to help, friendly, and knowledgeable. I am so grateful for them. Recently had an issue and was able to limp my car to their parking lot everyone there was very helpful. Thanks Jessica and Juan!
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April 2023 by Wes Turner
Great service. Jessica is as good as gold working this store
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April 2023 by S George
We're from out of town and broke down... went to this AutoZone and when I tell you they are the nicest folks you'll ever meet! Joanna and Chris. They were soooo helpful and knowledgeable. After purchasing a new battery and having it installed we still needed an alternator. After purchasing the parts they recommended a local mechanic who was also amazing! Extra Mile Garage. It's people like we had help us today that makes a bad situation bearable. Thank you everyone and God bless.
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April 2023 by brenton wolfe
Great staff really helpful reasonable priced parts
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April 2023 by Joshua Mathias
Friendly staff that is very helpful
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March 2023 by McKenna Haines
My cars radiator hose busted and a friend and I walked across the street to buy a new one! We didn't have much money for tools, they trusted us enough to barrow their tools. After we replaced it, we were able to get the car to the store and asked if they could help us make sure we put it on right. They helped us outside for about 2 hours! Nothing BUT HELPFUL AND SO KIND! THEY HAD GREAT CONVERSATION AND LAUGHS WITH US AND WE WERE ABLE TO FIX THE PROBLEM AND DRIVE AWAY!Highlyyy recommend!
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March 2023 by BooBoo L.C.
MASON, got me everything I needed as fast as possible,got me back on the road.Highly recommended ****?SOME
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March 2023 by Jay Guerrero
Usually have what I need, and make it a breeze when you have a return. I do prefer my local Autozone
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January 2023 by George Harris
Store personnel are very helpful but I think they should have an experienced tech that has actually worked on vehicles to assist people.Needed a 10x175 crowned lug nut,they hand me a lug open type alot bigger in diameter that would have and not properly secured my rim along with digging a groove in my 300 dollar rim.after explaining the lady looked again and sold me the right one.very helpful and nice.
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January 2023 by Kari Scott
Efficient, knowledgeable, and friendly! Jessica H helped me pick out a battery and she replaced it quickly. Thank you for a seamless experience!
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November 2022 by Tommy Helmy
Exellent customer service, good helpful staff. Thank you
