Advance Auto Parts is a reputable business known for its knowledgeable and helpful staff. Customers praise the manager, B.J., for his exceptional service, fast assistance, and commitment to ensuring customer satisfaction. The staff is generally described as a "pretty good bunch of people" who are patient, understanding, and go above and beyond to provide the right parts and solutions. One customer specifically mentions Shawn, a former mechanic, as the go-to person for troubleshooting and getting the right parts. The business is also commended for handling returns and transactions smoothly, with a helpful and friendly approach.
I went in there honest and the guy took good care of me. Very patient and understanding, they had what I need, I'm sure they'd do the same for you!
July 2024
Been to the tazewell advanced auto parts many times lately. The manager there, B.J. is second to none. First class guy that's knowledgeable, fast, and goes above and beyond to make sure the customers are happy. Advanced auto upper management, pay attention to this guy he does everything right.
February 2024
The men there were fast knowledgeable friendly and professional. I recommend them to every one
