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August 2024 by Bev Dickens
I've had a storage unit here for years. The service has always been excellent. The units are clean, and the property is safe.
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April 2023 by Bob Dennis
Self-storage ? what can I say.
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March 2023 by Teresa T Duke
Extremely courteous, polite and accomodating. I will reccommend Store-Tel to anyone moving from Richmond to the Northern Neck.
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October 2022 by Peggy Stokes
I'VE HAD MY STORAGE UNIT FOR 10 YEARS. NO PROBLEM WITH IT OR SERVICE.
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December 2021 by Tasha Wilson
I see a lot of people commenting about the front desk guy being rude. I’m not sure if it’s the same guy but the gentleman Sherman was very respectful, helpful, and showed great customer service towards me.
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November 2021 by Julian Clarke
80% increase in rental fee.
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June 2021 by Marilou Bray
Friendly and safe! I've had a unit here for years! Very accommodating! Love it!
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June 2021 by Lynn Holmes
I have had a storage unit here for several years and I love it.
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April 2020 by S Walter
I called to inquire about renting a unit. The man who answered the phone had no customer service skills whatsoever. He was rude when you just made normal inquiries. So I can only imagine what it would be like to have actual business dealings with him. He actually hung up on me. It was like I can't be bothered with your questions.Things like operating hours, etc.
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October 2019 by Diana Lauver
This company does not care about customers. They will cheat you out of money. I have called and written letter, owner will not even give me a call back.
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February 2019 by Marilou McCrosky
Good value
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September 2018 by Susan Tansey
OMG--I have been researching units..called this guy..left a message. He called back, and was so rude and not helpful at all. He is a terrible representative I for this place of business. Will not be calling them, again..nor should you.
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September 2018 by Terry Mckinney
Horrible customer service very rude
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April 2018 by Tammi Tanner
Called to inquire prices and was told to go online and I explained I'm sorry I don't have access to the internet I'm moving. The guy hung up in my ear and I called back and got sent right to voicemail. I will gladly pay double anywhere else that gives GOOD CUSTOMER SERVICE. Obviously this place needs no business. Rude little snot!!!!
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August 2017 by Faye Turner
Courteous service, priced reasonably
