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September 2024 by Mary
The only reason you get 2 stars is because some of the people are nice that work there. The US Postal service is failing because of three things. The hours you are open do not make sense. You do not meet the needs of the working public. Who has an hour lunch break? You close completely? No one does that, you take your lunch break in shifts. You don’t deliver the mail on Wednesday. Yeah all of us that live here know you started that well before it became the norm and you aren’t even open until noon on Saturday. When are people supposed to get their packages? Maybe if you folks worked like everyone else you would not be losing business. I’d say you have bankers hours, but the banks have more customer friendly hours than you do.
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November 2023 by House of Love
Friendly, helpful staff helped me with everything I needed. Thank you!
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August 2023 by Barry Hicks
Super counter service, The Counter lady is always very professional and helpful.
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July 2021 by Maria T.
This simple, small town post office is pretty typical of a government building. A brick structure with a small lobby, and enough post boxes to accommodate the population here. I didn't think it had much personality, until I noticed the cute little cup on the island desk in the center of the entrance. Some creative employee thought they'd spruce the drab surroundings with a bouquet of floral pens for patrons to use! How sweet! It brought a smile to my face knowing someone wanted to add a touch of humanity to an otherwise vacant atmosphere. Well done! Hours are M-F 8:30-4:30 with lunch closure from 1-2. Saturday hours are 8:30-11:30, lobby open 24 hours. Some post offices keep their lobby closed so it's nice this one stays open! It was pretty well stocked, was clean albeit dated, and it offered no passport service or greeting cards. There's plenty of parking and a drive by mailbox. All and all, this post office delivers adequate service to Surry!
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September 2019 by Dewain Narron
Called the Surry Va post office and was put on hold for 20 minutes pretty poor service
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June 2019 by John Webber
Some people have to work till 4:30. it would be nice if they would stay open till 5:00, say Tuesday and Thursday. Otherwise have to ask to get off work early to pick up mail or to send bulk mail. Not very convenient.
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January 2019 by Vernon Narron
Called the Surry Va post office and was put on hold for 20 minutes pretty poor service
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September 2017 by Lawanda Beckett
Post office will lose your mail or deliver your packages to another home with no remorse. They are the worst!
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June 2017 by Kathy Duncan
Friendly staff. Very helpful with postage and packaging questions.
