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“We chose to use Chase for both business, and personal use, and they have NOT disappointed! Everyone at the Monticello branch is helpful, insightful and a pleasure speaking with. Andres, Dante, and Lloyd are personable, genuine and knowledgeable. They truly get to know you, and are eager to ensure your experience with Chase is top notch. We are relocating to South Carolina, and I have found sadness realizing I can’t bring them with me! They are truly irreplaceable and remarkable key members of the Chase team. THANK YOU ANDRES, DANTE, and LLOYD!”
“Baylee, a branch banker, is absolutely amazing. Baylee has been helping my dad for years at this branch. She is professional, efficient, friendly and very knowledgeable. Yesterday and today she spent hours helping my dad with fraud on his account . She went above and beyond for us ! She is an asset to PNC bank. However , her office was extremely hot while we were sitting there with the sun shining through the glass window. There are blinds, but they do not help. My dad and I were sweating in her office along with my 6 year old daughter. I hope that if PNC sees this review they will take care of her . For all the amazing work she does for that branch, she deserves much more than to sit in that blazing hot office .
Baylee, I can't thank you enough for taking care of my dad and myself. I don’t know what we would do without you !”
“Sara Hite does an amazing job! She knows her job and is very good at it. Her customer service skills are on point and because of her, our financial service needs are always met in an accurate and timely manner. She is a keeper!”
“i found the staff very helpful with some complex business. hours were posted. all went well except that i dropped my wallet going out the door. the staff immediately found me and returned the wallet intact.”
“I am specifically writing in direct response to the review given by "Gary master" . I feel like this review is totally made up and not a direct experience this person had at Bayport location... maybe personal "made up stories" opinions of people should be posted In other places besides company reviews ... you know like Facebook... childish antics need to stay off of professional links. Bayport is a great company to bank with. Have a great day and best regards!”
“I've banked with navy federal for years and never been disappointed with any branch offices. I remember one time I received an email about an order I received but I didn't purchase the item. I immediately called them and there wasn't a charged on the account. I still felt a little uneasy about so I went down to the local office and they took care of me and understood my concerns. All of the staff that I've interacted with are completely understandable and I don't see myself banking with anyone else.”
“I have banked with Old Point National Bank since the Williamsburg branch opened. When I started my business relationship there Yowanda was a teller and now is a branch manager. I have always enjoyed the entire staff. Always professional and polite.”
“I was doing a transaction that I needed assistance with and chose to use my Langley account to complete it. Tameka was excellent and very helpful throughout the whole process and made it feel like a breeze. Im considering banking with Langley more often !”
“Best branch ever! Dealing with some complicated issues and the manager doesn’t hesitate to step in. Highly recommend and so happy with the level of knowledge and professionalism”
“I was greeted by Sobeida with a warm smile and a friendly voice.I was assisted by Olga who was friendly, polite efficient and knowledgeable. There wasn't any line, like there usually is in theLightfoot branch.”
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“I've moved away from Hampton Roads in 2019 but because of the service I receive from Monalisa Potter, I'll be a customer for years to come. Mona is responsive, caring and dedicated to her customers. I really don't even want to talk to customer care because of knowledge, thoroughness and just being a great person over all. We need more Monas in customer service period!”