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March 2022 by Heather LaFavor Fitzpatrick
This answer is not a 100% “No”. I fully recommend this store’s Cheese Counter, Deli Counter, Meat/Seafood Counter, and bar area. They all give fantastic customer service every time I shop. My “No” is for the front end Management who only has one full service register open on a Thursday evening with many customers having full carts of groceries. This forces so many customers to grudgingly have to use the self-checkout to do orders to avoid food melting in a long line and have the machine tell them they are doing it wrong. I spent 4.5 years as a cashier and bookkeeper at a grocery store back in high school/college. I’m not applying for the job when I enter your store. It’s nights like these that make the two local Food Lions more attractive to shop. Please staff your stores more appropriately during heavy shopping times so that shoppers don’t also have to be workers. Many already won’t shop at Wal-Mart due to this practice.
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February 2022 by Billy Ricketts
I shopped at Kroger this morning and lost my keys. Huge thanks to the wonderful person who turned the keys into the customer service desk. There are good people in the world. Thanks!
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November 2021 by Candy Hayes
Always nice and friendly the associates are helpful
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June 2021 by Lyn Bunting
I checked out on Sunday and when I got home, I found that the checker had not put all of my groceries in the cart. Yes I checked my receipt and I was charged for them. Called to ask if I could come back the next day and pick up from service desk…told no I would have to go back and pick the stuff up again. I was not happy. Their mistake and I was made to do the work for them including wasting gas. My mom called back to say that was unacceptable. She was talking to manager, supposedly, who said she did not like her tone of voice and hung up on her. I reported to corporate and still have not heard back. The customer severice has really gone down since it opened. Used to be the only store I went too. Now will be the only one one that I DO NOT go too.
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June 2021 by Doug Linda Bradshaw
Great bar! You must try it out!
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March 2021 by Eileen Peskoff
I have been sitting here for an hour waiting for my pickup. the car next to me was here before me. if you can't handle the amount of deliveries in the time slot you shouldn't have them available. this is unacceptable.