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August 2024 by TheBiggest
0 stars if I could because I called over the phone the day before I went there, and they said they were hiring come in the store, for a quicker way to get hired. I called , they said “ well the position you’re applying for is gone. So I put in the position that I seen were open before I went in there. Mind you I have an amazing resume to be my age because I have a lot of experience for everything they were hiring for. So I go in there they get the manager so she says “I’ll call you back for an interview date” I don’t stay near there 38 minutes away. So the following day, they sent a letter saying they not accepting me. I think it’s racism . An I kind of figured that out wayyyy before I walked in there. I know now though, so if you’re colored don’t bother they will ignore you.
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August 2024 by David Fox
We use them for rental cars at work. Staff is extremely friendly, helpful and professional.
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August 2024 by De'Srea Reaves
Starr motors is not what it used to be , we have purchased four vehicles from here and sadly to say we will not be back after the interaction today. After we were discriminated against and accused of wanting free tires by Jim. —when all we wanted to know was the reasonings for the suggestions to get three new tires, an alignment and a carbon filter for a ram truck that my husband purchased from THE dealership with extremely low mileage barely a year ago. — that he BARELY drives. We brought the truck back today for a tire, that we were aware that we ran over something and it ruined the tire but then we were advised by Lisa who was extremely rude that my husband needed three new tires instead of one?An alignment and a carbon filter. The service advisor could not tell us what was wrong with the other two tires, and she went on to mention that she wasn’t the tech? — but you’re delivering the message? —we asked to speak with someone that could explain the reasonings for the three new tires, alignment and carbon filter. And we were later called by Jim, who accused us of wanting three free tires. I am completely shocked at how we were talked to by Jim, and especially as a customer a repeated customer at that. A customer that advocates for Starr Motors, and refers people to the dealership. But we eventually got CJ who was PHENOMENAL, explained the reasonings and we completed our purchase. — which we were going to do in the beginning but we just wanted to know what we were purchasing and why we needed the above items. However if we had not gotten CJ on the line, our ram truck would have been towed to jeep southern in Norfolk for the maintenance that was completed today. I am very disappointed with how we were treated, but it’s okay we will not be back. Thanks CJ, your customer service is unmatched they’re truly blessed to have you
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August 2024 by Curtis Daniels
I am always treated warmly @Starr Motors and will continue to have my 300s serviced here. Thank you Taylor and service dept.
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August 2024 by Jeffrey Howell
Had my vehicle serviced on July 16th as part of the regular vehicle maintenance. Staff was friendly, knowledgeable,professional ,and timely.
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August 2024 by Deanna Baldock
the wonderful sales experience, friendly sales men, friendly customer service and shopping experience and for the years to come after and during the maintenance and upkeep, i recommend Starr motors to all my friends and family. We have returned and bought 6 cars in 5 years. Wouldn't dream of going anywhere else. If the dont have it, they will go and get it for you.
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July 2024 by John Kirouac
Worked with Cat to have warranty paint issue taken care on our Jeep Gladiator. Cat went the extra mile to take care of us - including great follow up. We also worked with Tommy who was very helpful. In the end, it’s all about good service. We’ll Shop Starr should we get another Jeep.
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July 2024 by susan hicks
The very best dealer for CJDR! And Glenn Ellis is as straight as they come in sales! Gave me honest advice on this purchase and I really appreciate that!!!!!
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July 2024 by Erik Larson
Outstanding service and friendly staff
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June 2024 by Charlie Nusbaum
Quick and efficient
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June 2024 by Wayne Granberry
Great Dealership, Fantastic people, Outstanding service.
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June 2024 by Andre Weaver Jr
Great dealership and wonderful customer service! You need help, Jim and Danny will definitely do their best to take good care of you!
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May 2024 by Rodger Pratt
Got full oil change
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May 2024 by Kevin C
Great place, great people, A+ in my book
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May 2024 by Brian Cox
Been bringing my Jk here for years...Great work everytime ...Far better and more honest then the bigger Jeep dealerships....No predatory practices to get in your pockets....
