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November 2023 by Will Blair
They replaced my 2011 Challenger RT radiator great customer service and great prices
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November 2023 by Mike Butler
They are the best. Friendly, knowledgeable and absolutely trustworthy. It's sometimes difficult these days to find a reliable repair shop, but these guys are the real deal.
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November 2023 by Orin Reams
Expert service at a fair price.
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August 2023 by Chadd
Well, let's start by saying this place has one of the best mechanics and used to be my favorite auto shop. On the other hand, my experience was much different on the last visit.I arrived at 8:00 am on Wednesday, 1st day of my vacation. The work was supposed to take an hour and a half to 2 hours. At 10ish, who I believe was the scheduling manager, told the mechanic (Tim, I think, or maybe Tom) to tell me what happened....evidently he dropped a tool inside the engine by accident. Since the mechanic did not disconnect the battery, it blew a fuse. There was not an auto part store that carried that particular part, and it had to be delivered from a dealership which would not be till after lunch. This meant I could not leave the shop till after they fixed it. Finally, the part arrived at 12:30, and my car was ready at 1:30. Now I go to pay, and I see that I am being charged for the part they accidentally had broken. When I mentioned it to (let's call him Mr. X since I don't remember his name.) Mr.X, told me that it was not their fault, which I fully agreed with, but I told him why do I have to pay for it? It is not about the money but the principle of it.Mr. X replied ok, I will remove it, but this is the last time you will come here.Now what allows him to talk to a customer like this....let's see.About an hour or so after I arrived the owner showed up and was at the shop; during all this time, he never said a word to me or even acknowledged me...not a single word.What happened to customer service and building rapport with your customers?They may not need my business or don't care to ha e my business. I know there are other good mechanics like Majo,r Mechanic, or Dellinger Auto...BUT WHAT HAPPENED TO THE PRINCIPLE AND LOYALTY?
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July 2023 by Leonard Barbosa
Great place, honest.
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June 2023 by Jason Benedict
Great place for auto repair. Good service and fair prices!
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April 2023 by Real Jaer Anderson
A great family oriented automotive shop. These guys know what they are doing. The best guys around in Suffolk, Va and I will continue to choose them for my vehicle service. 10/10
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February 2023 by Nancy Levai
Had a break leak and they fixed it the same day. I would recommend them
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February 2023 by Joseph St. John
Very professional and excellent service.
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February 2023 by Ed Lundy
Kind staff but not too flexible
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January 2023 by Megan E.
This is my family's favorite automotive shop. The owner is a great guy with reliable and honest people. They've always been fair and straightforward, which I really appreciate.
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January 2023 by Cheryl Whisenant
Great experience. Highly qualified and experienced. Very polite and and informative. Pricing is fair and they back their repairs. Very happy and will use them in the future for my car and truck repairs and service.
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August 2022 by Mary Fisher
We use Sawyer's regularly! My dad owned Automatic Transmission Exchange and knew them for years.
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June 2022 by Linda M.
Best auto shop around! Wonderful people too! They explain everything and I trust them.
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May 2022 by Jill Burkhart
I love these guys. They have taken excellent care of my cars for years now. The customer and car service are both outstanding!! I moved an hour away and still take my car here because I know I will always get reliable and trustworthy service! I have also NEVER been treated like a d*** woman. If you trust these guys with your auto needs, you won't regret it!!
