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February 2024 by Derek Adkins
I was in the middle of a move from North Carolina to Maryland. Had my car, a U-haul and another Jeep making the journey. My pilot dropped a cylinder right in front of O'Reilly's and Tomas helped me get back on the road in less than 30 minutes. Replaced the spark plug on the back #2 cylinder
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January 2024 by Mikey Lopez
Helpful and very professional , it's like a totally different place compared to Norfolk locations in reference to professionalism
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January 2024 by janet parker
I love O'Reilly auto store.suffolk vA the worker really nice Mr Ryan and all other worker they take time with me explains thing to me about my explore thank you all I really appreciate you all at o'reilly of suffolk va on holland rd. Suffolk va
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January 2024 by JL157
I recently bought some wheel bearings for my old Chevrolet online from somewhere else and when I received them they were the wrong ones. I called this O'Reilly's and a man named Ryan picked up and proceeded to look up the correct ones. Unfortunately he was showing his catalog had the same part numbers as what I had already bought.He told me to bring in the old bearing and told me what time he would be working the following day.Within about 10 minutes of arriving he had found the matching one in the back and even looked it up backwards to make sure it was for similar application. He also asked if I was doing both sides, and explained why it would be a good idea to do so while everything was already taken apart. Also asked if I had a locker or limited slip so I had the correct oil for it, which I did, but it was nice of him to check.Thanks Ryan for going the extra mile. Nice to see he's a Volkswagen guy here too, will see you soon! I think I will be coming here instead of RockAuto from now on.
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December 2023 by Tonya Morgan
I love O'Reilly!!!Best group of reliable, customer service oriented employees I've had the pleasure of meeting.
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November 2023 by Alex Hud
The guy Nick there is a genius I was having issues with my manifold and the sensor was stuck he recommended some stuff that completely fixed it and saved me money I eventually will have to replace the intake but now I don't have to sync time and money into it now this is a very good place they got very good prices and the people are very nice and know what they're talking about thanks again Nick
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November 2023 by Dorean Seaborn
It honestly felt like I was pulling teeth trying to get help from any employee with my car. I'm not sure if this establishment is under new management, but I will not be going back.
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November 2023 by Laura Haton
Best experience at an auto parts store ever. Thomas Fasion went above and beyond to help me and my daughter even before he saw we were stranded with 4 kids. I highly recommend Thomas and Suffolk O'Reillys
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October 2023 by Nick
Every time I go in I look for a guy named Thomas. The guy is one of the nicest most helpful guys I’ve ever met and is always willing to go out of his way to help as if my problem were his. They don’t make too many fellas like Thomas nowadays. The store o am reviewing is 3873 In Suffolk off of Holland road. Go I. And talk to Thomas he will make your day better with his positive attitude and outlook on things and will help you as if you were one of kin folk. Good people and nothing but high praises I’m going back and recommending everyone I k ow do the same
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October 2023 by Carlos Negron-Cruz
If I could give 6 stars I would. I ended up here after hearing a caliper bolt backed itself off my car. Thomas helped me come up with a solution despite not having the parts in stock. He found an alternate bolt that tht has the same specs and sure enough it worked! I would be literally stranded without his help. Thomas knowledge and experience got me home!
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August 2023 by Scott Simpson
Love the time they take to make sure you are getting the correct parts.
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July 2023 by Jessica Cirilli
Barbara was a major help, all the staff were nice and helpful actually. I appreciate that so much and will definitely be back.
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July 2023 by Katrina Dayton
The Ladies there are always helpful and professionalLove this store!!!. They know your name, and have lifelong customers. They know their stuff. Women in charge Rule!!!!
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February 2023 by l ang
Was given wrong parts after asking several times if they where the correct parts which resulted in 200.00 damage to drive shaft . Was able to get correct parts from glo auto in ches highly recommend them. will not be purchasing any more parts from O'REILLY
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February 2023 by dustin parks
Keep a knowledgeable crew, that are more than willing to go above and beyond to help find exactly what you are looking for. This rewards and military discounts, get the best for less.
