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January 2024 by Heathen Oof (Biscuit)
They will have you in there for a whole hour or longer after your scheduled appointment time without being seen for no reason. Super unprofessional, highly recommend going anywhere else for your medical needs.Edit to add: I'm convinced that the positive reviews are only left by employees and their family members, not by actual patients.
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January 2024 by Charlie Murrow
Primary care provider was great, staff was incompetent. Mixed up my medical records so when I went in for surgery they had the wrong information. Left me on hold and waiting for hours at a time. Treated me as someone who couldn't make their own decisions. Actively looking for a new physician.
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September 2023 by Cherilyn Lambert
Love the staff here with the exception of Dr. Cochran who is filing in for Dr. Frankel. Dr. Cochran was uneducated on basic medications resulting in a refusal on her part. It is discomforting knowing a physician can practice and prescribe without medication knowledge. I advise anyone scheduled with Dr. Cochran to please schedule with ANY OTHER physician at this office.
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October 2022 by Callie Koelling
I called multiple times on multiple days and got a voicemail saying they were too busy to answer the phone and to leave a message and they’d get back to me. I left a message with my information and asked for a return call so I could request my medical records. No one ever called me back. Dr Serem was a good provider but I found her front desk staff to be rude and unhelpful. Not answering calls and not returning voicemails is just not ok.
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September 2022 by John Mason
I'm fortunate to have a primary care physician who is a doctor of osteopathy. She is kind, considerate, and will do back adjustments that are less jarring than a chiropractor. I recommend her highly.
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September 2022 by Sharon
My General Practioner Is located here. I would recommend this practice to anyone who is looking for a GP! They are all women! My doctor is Dr. Sereem and she is wonderful.
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September 2022 by Patricia Minnix
Very clean, everyone was nice and friendly. Dr. Frankel was very nice and answered all questions we had.
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June 2022 by Mercedez Mota-Henderson
This office is so great.. From the front desk staff to the bk.. Ppl are super nice. I have had. No problems. (Even if one of the staff thought my husband was my son) any who i have never had a Dr. Take so good care of all my needs.. She is on it 100 recomend her to anybody...
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April 2022 by Cathy Lombardi
I am a new patient at North Suffolk Family Medicine. I have been thouroughly impressed by both of my visits so far.My initial visit was to establish care with Dr. Frankel. She was kind, caring, knowledgeable and took time to listen to my concerns.I was back this week to get lab work drawn. Despite the office being extremely busy, the reception staff was kind, attentive and very efficient.Highly recommend this practice.
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April 2022 by Chyna Law
Absolutely the most deliberately rude, unprofessional and unhelpful office staff, that I have ever encountered in a medical setting. Inability to do simple tasks like answer phones, uphold appointment times, and even be slightly nice is inexcusable for a medical practice
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January 2022 by Rob Archer
Dr. Stockman her nurse Susie and staff are always pleasant and listen when you have any concerns. Our family feels very fortunate to have found a office and doctor we can feel confident with.
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January 2022 by SE A
I’m not sure I can even put in words the kindness and support this office gives and shows in times of sickness much less during well checks. From the front desk to Dr. Stockman and her loving caring heart all the way to the lab and out to the check out counter where Rebecca has you leaving knowing you are in such great hands. My many visits and phone calls have always been addressed attentively and swiftly. I always understand they have so much going on making each person feel like they are top priority. The chatter in the waiting area of patients is always the same. We are all so very blessed to have found a Dr and office that truly cares for each patient equally. I don’t think the five star system is enough for this office because there should be an extra star for going above and beyond and this is what you get at North Suffolk Family Medicine. Thank you for making my family feel like you are taking care of your family.The Archer’s
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December 2021 by Michael
I like my Doctor and her assistant but the front office staff is both unprofessional and rude.
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October 2021 by Alisen Spruill
Office is loud and chaotic. You can hear patients personal information while waiting over 30 minutes past your appointment time for blood work. I love my doctor but I'm probably gonna have to find somewhere else.
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October 2021 by Chrissy Hodges
The front staff is hateful. the only person who is amazing is Charisma. I walked into the office and they looked at me and said sit down. no one ever checked me in. I finally said something to the only nice woman there who said they probably didn't see you. I said yes they did. the women who are supposed to check you out did not. so, I have no idea when my next appointment is.
