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April 2024 by Stacy Wujcik
Called twice/left messages over a 3 day period for cremation services and never got a return phone call. Found another Pet Crematory who answered on the first ring and were so kind. Everything happens for a reason I suppose. Our Guinea girls weren’t meant to be handled by this business.
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December 2023 by Auroara Singleton
I would never trust my pets with anyone else. They are professional, caring and understanding.
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October 2023 by Michie H Schrock
Wish I could give 10 stars. They were wonderful after I lost of my HEART dog Ranger. My mobility service dog, best friend, my rock and the Best dog in the WORLD. A 165lb Great Pyrenees mix. I adopted Ranger at 8 weeks, my best friend adopted his little brother Elvis. Two days ago Ranger went down in the rear and could not get up. He started going downhill fast and I knew it was time to let him go. After 5 hours on the phone trying to find a Veterinarian to come to my house to help end his suffering I finally found one, only to be told it would be ANOTHER 5 hours before he could come. So I went to spend what time I could with my big guy. When I got in the kitchen where he was I discovered his suffering had ended.. . My friend had used Nansemond Pet Cremation Services for several of her dogs and recommended them highly. Bryan and his staff arrived at 7 am the next morning as promised ( Bryan had offered to come Sunday night after he called in staff to help because of Ranger's weight. I was so physically and emotionally drained I suggested we wait until morning. Earlier today I got a call from Bryan saying Ranger was ready and if I was going to be home someone was coming to deliver my big guy...How could ANYONE ASK FOR BETTER SERVICE AND MORE COMPASSION. I hope I will not need Bryan's service any time soon, but when I do I certainly know who to call...THANK YOU BRYAN JOHNSON, and Nansemond Pet Cremation Services
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October 2023 by Jen B
Brian helped me in my time of need when I had no idea what to do. I am forever grateful for the time and compassion that was shown to myself and family in the passing of my beloved Lacy.
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April 2023 by Angela Winn
Byran was so great when I unexpectedly needed his services on the 4th of July. I can't say enough about how professional, understanding and helpful he was. EDIT: Bryan is still amazing, he was at my home for the second time to help with another of my babies! I just can't explain how helpful he is.
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December 2022 by Misty Rose
Thank you so much for taking care of my sweet Bella. I received her ashes and paw print today. I love the Cherry Wood Box and her name being engraved on it. That just made it so much more special. The certificate was definitely an extra special touch. I feel like she’s home where she belongs again and I can’t appreciate you all enough! You are the best
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December 2022 by Sierra p
Byran and his staff have gone above and beyond for such a hard time when we lost our beloved dog. We have had to use there serivces two times and im just thankful to have a place i trust with our fur babies when the time comes.To trust a place to take care of your beloved pet in the most respectful and caring way. Thank you to all that work here and help us owners make it a little easier in such a difficult time.
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December 2022 by Sandra Russo Witherow
The professionalism and compassion of this business owner was outstanding. I can't say enough good things about how wonderful this business was during this extremely sad time of my life. I would HIGHLY recommend them to anyone.
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December 2022 by Crystal
Very friendly and compassionate!! Bryan was exceptional, very kind and caring Very helpful!!
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December 2021 by Martinique Lewis
Was recommended by a coworker that my boyfriend works with. After my dog passed, they took good care of him. Bryan Johnson was able to stay after hours for him to go over the final details and sign thr paperwork. He even called me this morning to let me know that his ashes were ready to be picked up. I picked my dog's ashes today, and I didn't expect everything to be placed so beautifully in a bag. Not only was my dog's ashes in a beautiful cherry box, they also had an envelope that contained the certificate of cremation and a letter of condolence. I would definitely recommend this place for pet parents to cremate their pets. They have done a terrific job. Thank you for making this difficult time a little easier!
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December 2021 by Kyley And Andrew World
More than 5 stars! All of my calls were answered no matter what time, the patience with me was excellent. I have my pug, Momma Mia is back home and the paw print job was done so well. My family is more than pleased
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December 2021 by Mindy Calvert
I would definitely recommend this place for anyone who unfortunately has a pet pass away. They came to our house and picked up our 100lb Lab, they were very gentle and calming in a very emotional time. And then they hand delivered his ashes and paw print directly to our home. We really appreciate them thank them for great service.
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December 2021 by Megan Stanley
They were absolutely amazing with the loss of my pet! They took care of my sweet good girl Fendi. They were so kind and respectful of us and her. You can tell they care. I recommend use their services over anyone else’s!
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December 2021 by Jennifer Ozmon
They took care of my Fat Mamma and dealt with my emotional self wonderfully. I would and will recommend them to anyone who's about to lose a furry loved one.
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December 2020 by Christine Pratt
Brian and his wonderful business was such a blessing! They were available when no one else in our time of need would answer their phone or return a message! I can't tell you how awesome they were on Sunday ..their days off ..to help us say goodbye to our beloved pet and make the transition as smooth as possible. 5 stars is simply not enough for the wonderful work they do here.
