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October 2023 by Sasha K
I went to this store inquiring about bed risers, which they don't have, & left out after purchasing an adjustable bed frame. It was so comfortsble & is good for medical conditions such as Sleep Apnea & Acid Reflux. I also got a great deal. The salesman was professional & friendly. I'm going to purchase another one soon. ?
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September 2023 by Ruth Casey
Sales staff were great! The two gentlemen who made the delivery and setup were so polite and professional! I was so pressed I recommend this location on Next Door Neighbor!
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September 2023 by RK Logistics
Outstanding Professional ServiceI came in to purchase a mattress for one of my clients and Ms Delahoya an employee personally purchased 2 additional beds for my clients children. Ms Delahoya has a heart made of gold She was an absolute Godsend. She also informed me that they have a give back program. Ms Delahoya and Mattress FIRM were truly a blessing. They helped me to help others in the community that are in need. My client was ecstatic and very grateful to have a bed for her and her children after living in and out of shelters and being homeless for almost 2 years. Something as simple as a bed will allow this young lady to keep her children in her custody. Thank You Very Much Ms Delahoya & MattressFirm Talk about Divine Intervention
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August 2023 by Jason Sawyer
My wife and I were in and out! Great experience. We went in considering a certain option and Roscio Ricks knew every detail about any mattress comparable without looking at any specs! This man had everything memorized and responded immediately to our questions. His main concern was our comfort and basically stated all of our issues combined would begin to be corrected narrowing down to about 3 mattresses. He did not sell us on anything even after presenting any current specials or sales. He listened to our needs and found our next PERFECT mattress and adjustable base! Thank you so much Roscio, you were fantastic!
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August 2023 by Michael James
The store manager Stanley was very informational, knowledgeable and a very good associate to us both. I will recommend anyone if you need a mattress please go see Stanley at Mattress Firm. Great job dude!
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August 2023 by Glen McPherson
The life if my Mattress wore out way before tge Warranty did. I stopped in The Matress Firm Main Street Store. Aliya,.. The Sales Associate was very interested in listening to my situation. She was very Professional and cared about what I had to say! My problem is being addressed and I am excited for the outcome. Thank You Aliya and Brad (Store Manager) as Well!!Glen Mc
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August 2023 by Tony Wright
The person who sold our bed to us was very knowledgeable. He helped us in every way possible. He was very patient and understanding to our needs . He is an excellent representative of your company
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August 2023 by marie baker
Customer service was awesome. She went over and beyond to satisfy me and I believe she does this for all her customers. I felt very special!!!
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July 2023 by Paige Ehrenfried
Roscio helped me and my husband purchase our new mattress. We went into the store already knowing the brand we wanted. He was very knowledgeable and explained everything as effortlessly as possible. We decided on our new mattress and he assisted us with checkout. Which was made quickly and easily. I would highly recommend Roscio to help you at this mattress firm. He was very delightful in all aspects of our purchase. Even gave advice on moving and types of bedsheets for our wants and needs.
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July 2023 by Judy Stewart
Roscio was polite, personal, and new his products. He didn't push us to make a quick decision. I feel he gave us the best buy he could.
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June 2023 by Rodger Witchey
I rate the four at this time because I have not quite received my mattress. However, the service was excellent. This was my second visit, and the salesperson remembered me from my previous visit and this time I brought my wife. He was professional, very knowledgeable, and very helpful. I do hope when I get my bed or mattress that it will be everything I hope it would be. Thank you. Sincerely,Rodger
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June 2023 by Google user
I rate the four at this time because I have not quite received my mattress. However, the service was excellent. This was my second visit, and the salesperson remembered me from my previous visit and this time I brought my wife. He was professional, very knowledgeable, and very helpful. I do hope when I get my bed or mattress that it will be everything I hope it would be. Thank you. Sincerely, Rodger
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April 2023 by Cynthia Person
We had excellent serviceStaff was friendly and helped us through the process of choosing the right mattress
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April 2023 by Daniel Sineath
My wife and I entered a few days ago and we were helped by Mr Ricks, he was knowledgeable and friendly. We greatly appreciate the assistance and thoughtfulness helping us look at products and select a mattress and bed frame. Store was clean and comfortable, we were very pleased.
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March 2023 by Holly L. Forrester
Byran is super knowledgeable on mattresses in general. But, his wealth of knowledge on choosing the correct mattress, base and pillow for specific health issues I suffer from was unequal to any mattress salesman I've ever dealt with before! He really is a Sleep Expert!
