Kroger Store #554 Bar is a large Marketplace location offering a wide variety of merchandise similar to a Walmart or Target, in addition to the usual supermarket departments. Some customers find it to be the best Kroger within a ten-mile radius, praising the professional and polite employees for providing a great shopping experience. However, other long-time customers note it is not as good as some other locations, citing issues with produce handling that leads to spoilage and stocking problems. A significant complaint is the consistent lack of available, charged, and well-maintained electric carts, which limits accessibility for disabled shoppers and forces some to use curbside pickup or delivery instead. Despite these flaws with the general store, the pharmacy receives high praise for being extremely efficient, reliably answering calls, and providing excellent service that resolves problems even with other pharmacies.