Kroger Pharmacy in Suffolk, VA, is known for its dedicated professionals who help customers lead healthier lives through a range of services. They provide vaccinations, prescription refills, and advice on health topics. Customers appreciate the pharmacy's convenient online tools for managing prescriptions. Many have been loyal to Kroger Pharmacy for years, praising the staff for their kindness, quick service, and clear communication regarding medication availability. While most experiences are positive, there have been some reports of rude customer service from a pharmacy technician. Overall, Kroger Pharmacy is valued for its decent prices and timely service, making it a trusted choice for many in the community.
Customer service is okay, but be wary of the hygiene in the drive-thru. They pass the same phone around for different customers to use. This is incredibly unsanitary, especially when sick people are handling it and spreading their germs to the next customer.
April 2025
The prescriptions are *usually* ready at the promised time. The employees that you deal with are extremely hit or miss. Some of them are personable and friendly and others are extremely rude and abrupt.
We’ve stayed at this pharmacy out of convenience because of the location, but I’m not sure I’d recommend... read full comment
September 2023
I have been using this pharmacy for about 2 years. They are always so kind and willing to help. Prescriptions are always ready quickly and they communicate well if something is on back order or if a dr needs to authorize a medication.
