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October 2023 by Donna Gatling
They did an excellent job and I’m well satisfied.Service: Body & Trim
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July 2023 by Jarrod Mitchell
I originally gave 5, but dropping to 1. The repair was terrible. They were supposed to repair minor damage to a bumper accessory. It seems like all they did was glue it back on. This repair job didn't last a year and the piece is dragging the ground, unable to drive the vehicle.
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July 2023 by latisa tillman
They were great. They stayed in contact with you by calling every week sometimes twice. Customer service was excellent. Work done to my car was excellent. No complaints at all
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July 2023 by DeVine Farms
Excellent collision and repair service. Been very happy with their workmanship. We highly recommend.
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April 2023 by Tiffany Atkins
If I could rate more than 5 Stars, I most definitely would! I needed my vehicle towed in to start the estimate/repair process and all of my insurance’s “in network” shops were months out - Once Duke was contacted by my claims rep, they reached out immediately & had my vehicle picked up the same day. Wonderful customer service! Their tow truck driver was extremely nice as well & professional, he even helped me unload my belongings from my car! I highly recommend doing business with Duke Collision Center!
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April 2023 by Bryan Flores
It took 8 days longer to finish my truck and also the paint did not match underneath my hood even though they kept it longer. The majority of the work was pretty good but I feel that if you keep it longer. You should do an extra better job to satisfy your customer.This is my 1st experience with them at Duke collision and I won't go back.Service: Body & Trim
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April 2023 by Laura West Carter
A 5-day estimated collision repair ended up taking 4 weeks! Too long, but beautiful job was done restoring my vehicle to it's original condition. Regular updates were very helpful.Services: Painting
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April 2023 by Kellan Ray
First let me say, I came to Duke Collision for a 8 car accident I was involved in. Over the years with as much driving as I do, I tend to go through cars pretty quickly. With that being said, accidents and or animals running out in front of me happens more often. I have used many collision shops over the years to get my car fixed but never once, untill I took my car to Duke Collision, have I had it right on the first time of inspecting to car to get it back. Wow, the work they do there is my far the best I have had from a collision shop. Not only was my car done right the first time, they called me every tuesday and thursday to let me know the status, as well as the customer service in that place was great. Duke collision was the only good part of the accident. They worked with my insurance company to relieve some of the headache I was going through in the process. Statefarm had me running all over the place and calling me constantly and blaming me on the accident. I highly recommend using Duke Collision for all of your body shop needs. They will make the process much smoother for you.ThanksKellanService: Body & Trim
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February 2023 by Dj B
Dukes Collision was very professional. They kept me well informed and the process was very smooth . I will definitely recommend them to anyone who seeks help. Thanks guys!!#fordexpeditionService: Body & Trim
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February 2023 by Kenya Doleman
They were amazing with the repairs on my car. I have a 2021 Honda Accord and my accident was a Deer on Route 460. Let's just say Leah in the office called me every Tuesday and Thursday with updates and it was a relief I did not have to call them to wonder about my car. I would recommend them to everybody. Thank you so much.Services: Electrical
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September 2022 by Reuben Askew
Repair to my vehicle was done very well, as quoted and I was kept informed of the process along the way.Service: Body & Trim
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August 2022 by Jennifer Scott
Excellent experience with Duke Collision! They made the whole process of having my car repaired after an accident very easy. My car looks great! Very appreciative of the entire team especially Leah and Christy who provided the best customer service! Highly recommend!Service: Body & Trim
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August 2022 by Cynthia Bryson
Repairs done look good. I got my baby back
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August 2022 by Tracey White
Despite the back order of the parts..which wasn’t there fault…I am pleased with the out come of the actual repair work. I would definitely recommend dukes collision for body work.Services: Painting
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August 2022 by Neil Boone
I was satisfied with the Shop’s work but more impressed with their customer service. Particularly , Ms Christy Brinkley, whom was friendly and informative on the front end. Sent me a copy of the initial estimate to keep me informed and in the loop. She answered questions and really represented Duke Olds well. I would do business again.Services: Exhaust
