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March 2024 by Latonya Johnson
Friendly and helpful
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March 2024 by Colleen Keller
There is no signage about time the pharmacy closes at the drive through. I was in line at 655pm behind someone else and they close at 7pm. I had just received a new Rx from Urgent care. They shut down by time I drove up. I am switching all my Rxs to a different pharmacy.
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March 2024 by Heather Walker
No one will answer the phone
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March 2024 by Taylor Z
Caucasian guy in the pharmacy area that usually sits on the computer was not professional. At all. Do better please.
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January 2024 by Babygirl
Such rude and disrespectful people ?
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January 2024 by Suzette UBJ
People who work at this store are very rude and not helpful at all when asked for help
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January 2024 by Richard Martin
Great customer service. The pharmacy technicians are awesome!!
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December 2023 by Brittany Palmer
Terrible pharmacy! The staff is rude and is not willing to help. They make you feel like because you have certain medications that are clearly prescribed and you are well over your 30 day period that you are a drug addict. Not a good place for those that have medications that need to be taken daily without fail because they do not care. I will be changing pharmacies ASAP
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December 2023 by K Lynn
I have been on hold for 20 minutesNO ONE will answer phone. Hung up tried TWO more times. Fourth call I finally got a person up front since the pharmacy seems to be nonexistent. I said I had been on hold for a VERY long time, no one was answering the phone. She PUT ME BACK ON HOLD. F CVS. I will NEVER use this place again. Ever. Abysmal service.
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December 2023 by E Benegar
One of the most unprofessional pharmacies I've been in. On my last visit, the person at pick up literally threw a bag of meds to the person at the drive thru pick up window. Today when I went, there were 9 people around the center pharmacy table all standing around talking. The drive thru line had 5 cars waiting, 3 people were waiting in the pharmacy for their meds. My medication wasn't ready for pickup.We are switching insurances so we don't have to go thru them next year. The WORST!
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November 2023 by E. M. Torres Gonzalez
Slow service. Most of the time, the pharmacy is closed. It wasn't like this before. But this CVS needs to give employees more hours. All this started after corporate cut hours. Now, the consumer pays for the consequences.
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October 2023 by Ravyn Taylor-Kish
I have called twice in order to speak to the pharmacy. After waiting on hold for 5+ minutes, the phone call abruptly ended... This wasn't an issue with my cell service, as it happened twice and I checked to make sure it wasn't my fault I dropped the call. As a parent, trying to get my RXs is like herding cats with most of the CVS locations, but this one on Godwin is especially horrendous. If it is a tech issue, they really should resolve this. People don't have time to wait on hold, get hung up on, then call back and go through all the prompts again. I don't even have time to write this review, but people should be aware....
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October 2023 by Kiara Cross
Today I went to pick up my mother's medicine due to her being in an accident yesterday evening. I get there the front staff tells us to wait ten minutes for the pharmacy to open up so me and another woman waited. Then other people came up as well. So we waited by the pharmacy in line the staff in the back didn't acknowledge us or greet us they had the divider pulled down. So we waited 20 mins and another customer asked where they opening the pharmacy. The lady in the back with her rude demeanor got real nasty for no reason all because we wanted to know were the opening the pharmacy. At the moment they don't have a pharmacist so they are very short handed. The customer service is terrible at this location. Don't go there take your business else where.
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October 2023 by Sonja Anderson
10/20/23This pharmacy is seriously understaffed at this time. They are waiting on corporate to help resolve the problem, but they seem to be dragging their feet, and it is creating some issues. Meanwhile, the staff has remained professional. Kevin was so patient and understanding.
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August 2023 by Troy Coleman
It's a shame,I was on hold for 30mins and the phone was picked up and just hung up. Call back 20mins on hold and the same. If I was to come in there and act up I'll be wrong. This isn't the 1st time by a long shot and the reason I stopped using the branch in Smithfeild. I'm in line literally washing them ignore folks maybe uts just CVS?