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November 2023 by NFM Racing
Just had some exhaust work done here and they did an amazing job and finished it SOOO quickly!!! Totally recommend!?
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August 2023 by Autumn Carey
Was recommended by Chilton’s to go to Big Al’s and the owner of HotBox recommended talking to Pat.Came in first thing in the morning at 8:28am and they took me in early. After about 15 minutes they were able to tell me the issue. Pat asked if I was military, I said my husband was a vet and he applied a military discount which was a great surprise! Affordable prices, excellent customer service, quick repairs -I’ll definitely be going back and recommending Big Al’s in Suffolk to anyone needing some muffler fixes and repairs.Pat and the Big Al’s Team rocks. ??
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July 2023 by Paul
Took my Jeep in for brakes & muffler work. Couldn't be happier. Thanks Pat. Your my go to guy from now on.
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March 2023 by Latoya House
Outstanding honest and trustworthy service. HIGHLY RECOMMEND!!! Dave is the best!!
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February 2023 by Keeping It Real
I had a very nice experience. I was welcomed with open arms I was hungry and he offered me a banana lol with coffee they took care of my car in a snap. I had recently had surgery and I was great full for how they took
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February 2023 by Tony Hill
Excellent customer service, efficient and professional automotive service for a reasonable price. First come, first served, so don't come here late.
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February 2023 by Tina Hemmis
Nicest people there...especially the manager he is always smiling...I'd recommend this place to anyone
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November 2022 by Ray Woodmancy
They installed my calibers rotors and brake pads for a very decent price and the crew were great to talk with and very knowledgeable
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October 2022 by Miguel Lopez
I needed a muffler delete on my Audi , I was told they don't work on Audi. So that makes them incapable of working on cars ...they pick and choose and i called district and they said they are franchised Suffolk location. That means they aren't even big Al's , they are some other guy just using the name to run the business. Go to the Portsmouth location, there they will work on any make and my model.
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September 2022 by Brian Reichelderfer
They open at 8 30 I got there at 8 37 and was told they were already booked for the day . Then he told me to buy a exhaust online , I only needed to get new hangers installed and the exhaust realigned with the back bumper. I just felt like he didn't want to be bothered with it, it's sad cause they have done a lot of exhaust work for me.
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June 2022 by Steven Hercher
Great Service And great prices did a great job on my car
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May 2022 by Jackie Kroth
Friendly service. Very busy. Got the job done. May use again.
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May 2022 by Tiffany Hinton
Fast service. Great price. Great customer service.
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April 2022 by bkelley21210
I had to pull in to this shop while away from home during a road trip due to some noises coming from my drive shaft. These guys were great. They diagnosed the problem quickly and gave me expert advice. Very honest and knowledgeable operation..
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April 2022 by Cyrus Hamraz
Very good place to take your car ? to fix your muffler and brakes done ✔ ?
