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April 2024 by Richard Martin
Fast and friendly service
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March 2024 by Mihály Suba
Last week we went to this branch to update details. Carmen has been amazing! She has welcomed everyone, and you could tell she is sharing joy from her heart! She was also professional, quick, and very helpful! Have been here before, but this time certainly was a positive surprise.
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March 2024 by Veronica B.
This place is so annoying. Why leave your atm lane open when it is not working so freaking often! Waste of people's time! If it runs out of money that fast, put in a second atm! If it is broken, put in a call to get it fixed. Stop wasting everyone's time!
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December 2023 by Betsy Stripp
I have always had excellent service at this branch. They know me when I walk in the door. Whenever I have had situations that were a little difficult they were always professional and extremely helpful. Love coming into this branch and will continue to do so.
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December 2023 by Cathy Reyman
There was 1 person to handle customer service, we waited for 45 mins and then not with a desk rep. But a teller, we had to stand at the counter trying to handle personal private business. Very unprofessional.
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September 2023 by C P
Horrible customer service. Both Main St and Washington. Never again, will I have anything to do with Truist, BB&T or any bank associated with Truist. The very short time I was there, it was bad enough with Jennifer & Gavin to keep me from depositing the rest of my money. Atleast they showed me from the beginning how they were going to be. No, I've never tried to borrow money. It wasn't anything like that. I simply opened an acct. A teller named Carmen closed my acct quickly for me and refunded my money quickly. I did appreciate her for that.
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August 2023 by Maria del Carmen
Teller named Carmen was friendly, fast, and professional. Thank you.
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July 2023 by Heather Horton
Good luck getting anybody to answer the phone much less return a phone call!! Absolutely pathetic!!
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June 2023 by mark tt
If you have 40 or 50 min each time you go in the place to see a teller, this bank is for you.Showers freaking bank “always” that I ever seen.Very upset I put my money here.
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May 2023 by teresa froemel
alot of time was spent looking for my info, so I could cash a personal check. I do not have acct number memorized. I have been a member of this bank for 30 yrs.
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December 2022 by Kaitlyn Newell
Manager laughed in my face instead of helping me. His name is Gavin and he literally started laughing after making me cry in front of my son.
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November 2022 by Jennifer Hyman
Great customer service
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October 2021 by Elizabeth Jernigan
This location is much better than most Suffolk’s BB&Ts. Very nice and very helpful. The staff was knowledgeable.
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September 2021 by Hvac Rod
This was the worst charge you to cash a check written at there bank no signage stating the factCould be better off going to Walmart and cashing it if I wanted to be charged. Fleecing of people Will never bank with bb&t and will tell anyone who listens not too .
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August 2021 by Deborah Casey
Always polite and helpful.
