-
September 2023 by Ashlie
I'm proud and pleased to be a member with Bayport Credit Union. I've banked with BPCU since the merge from Members Trust and prior merge from Tidewater Telephone Employees Credit Union, which started my account in 1993. Over the years I have received excellent service and it only gets better and better. I have to give major kudos to the branch manager, Towanda. She has always made herself promptly available to meet my needs and has a very professional demeanor, making me feel like a valued customer in spite of my constant concerns with an identity theft issue. Her assistance has given me the security with my financial needs in a time of increased scamming. Major Kudos to Denise as well. Her genuine compassion, time, and going above and beyond to provide me with phone numbers and contacts was and is greatly appreciated. Lastly, the teller Tee is so personable. I love the way he puts my mind at ease with my concerns and says, "I got you Mrs. O'Neill. I truly value excellent Customer service and financial security of which I receive at this bank and particularly this branch! Thank you to all of you and keep shining! ✨
-
July 2023 by Marty Crane
Denise Porter is the one you need to see! She is the absolute best at her job and I'm so glad we were able to get acquainted! Thanks for all your help Denise!
-
February 2023 by Tyrone sharpe
Atmosphere lacked energy, Dillon the manager was unprofessional.
-
March 2021 by John Finucan
I’ve had numerous transactions in the last few months as I’ve purchased a home and a car and was helped each time by Kylie. Excellent customer service and always has a smile (yes you can tell even with a mask). Just a real pleasure to deal with.
-
September 2020 by Curtis Young
Visited the credit union inquiring about opening an account and the customer service provided by Megan in the Suffolk branch was simply amazing. She explires various options from accounts, refinancing my vehicles and credit card options. Needless to say, I'm a proud and happy member of the Bayport family, tha ks Megan for tour exxeotional customer service!!!!
-
May 2020 by Mahan
Called this branch and they gave me wrong info and transfered to a wrong department that I was on hold for 45 mins and they end up telling it's a wrong place.
-
August 2019 by Kendal Whitmore
I love this bank ! Everyone is nice and the atmosphere makes you feel wanted.
