Barton Ford, located in Suffolk, Virginia, is a well-regarded Ford dealership known for its exceptional customer service and supportive team. With over 30 years of investment in the community, Barton Ford continuously updates its inventory and incentives, making it a go-to destination for those in need of a new car or truck. Customers have praised the staff, especially individuals like Katy and Randy, for their kindness, patience, and professionalism. Many reviews highlight positive experiences during both sales and service visits. One customer shared a story of receiving outstanding assistance with a major headlight issue while on a road trip, emphasizing the efficiency and care shown by the service team. Others appreciated the hassle-free car buying process and the respectful treatment from the staff. Overall, Barton Ford is recognized for its friendly atmosphere, knowledgeable team, and commitment to customer satisfaction, making it a strong choice for anyone looking to buy or service a Ford vehicle.
Happy with recent repairs to an old car. The vehicle required a half-dozen repairs, with difficult to locate parts nearly 20 years old. I received free transportation and everything was completed in less than 24 hours.
November 2025
Outstanding Customer Service!!!!!! Greeted with a Smile
November 2025
Excellent experience! I highly recommend Jeremy Ryan. He was really patient with me and overall not aggressive. Great conversation and made me feel comfortable. Thanks for such a pleasant experience.