-
August 2023 by Renee Armbruster
Wonderful honest care and treatment.SUPER!!!!!
-
July 2023 by Ledo C.
I took my truck here to get my steering fixed and my ac fixed and a couple other minor repairs. They gave me the run around for about 2 1/2 weeks and finally I picked up my truck and they didn't fix my ac. Then I called them and said that it wasn't working and they said I could that I could bring it back in and charge me over 1000 dollars to fix it. Because them only charged the unit and it worked that's all they did, I'm very disappointed especially when I told them that there was something really wrong with it before I initially dropped it off. I will never go here again.
-
June 2023 by Myrtle Early
Had my car inspected & every time I need auto help I go there. Reasonable prices & ALWAYS repaired quickly! I'm on Social Security so it's helps!
-
June 2023 by David Hines
They took care of the problem with my truck in little time
-
February 2023 by brucelt1
All good. Been our go to shop since they first opened . Great service!Services: Auto maintenance
-
October 2022 by Linda Goodall
They take wonderful care of you!
-
July 2022 by Wanda Rountree
Always been happy with service, personable!
-
June 2022 by Arnold B.
I really regret having to post this negative review as I have used them for a good many years now and have paid them quite a bit of money over those years keeping our vehicles serviced. Last year our Buick developed a coolant leak caused by some of the engine seals and involved almost $3k to repair. When we started leaking again approximately 10 months later, we assumed that the same seals were leaking and brought it back. Turns out according to them that it was additional seals on the opposite side of the motor and that the power steering pump was also bad and the lines were also leaking. $1800 later the leaks were gone however the p.s. pump was making a racket (was disappointed that they would even deliver the vehicle in that condition). We brought it back and was told it was a bad pump and it was replaced. It was delivered back in the same condition. Brought it back and asked the owner Rick Johnson to come with me for a test drive. We did and there was no way he could say there was nothing wrong. We agreed to see if it quieted down for a couple of days. It did not so I spoke to Rick and agreed to replace it but said that this was the last time that he would resolve this. What? I told him that I did not find that acceptable. Guess what, it came back making noise again. It's a shame how after all these years we were treated in such a manner. What most people don't know is that if a repair shop gets a faulty part, the manufacturer will reimburse them for the part and labor to make it right and I, at one point reminded Rick of this and it was blown off saying that he never needed to make that type of claim. We will never use these guys again and definitely caution anyone else. When it comes to stepping up to the plate in standing behind their work, Rick Johnson, from my experience, will not take the moral and ethical path.
-
March 2022 by E Benegar
Friendly, up front, no hidden costs. We have been going to them for over 20 years. Highly recommend them.
-
January 2022 by Joy Suzanne Suzanne
Excellent, diligent, careful, respectful, considerate service! Finally found THE place to go for all my future automotive services!!! Thank you for your professionalism!
-
September 2021 by Christine S
Needed an inspection, oil change, and tire rotation. Called and got an appointment for a few days out, which fit my schedule perfectly. Dropped it off the night before. Picked it up the next afternoon all ready to go. As always, staff was super friendly and service was awesome. Been doing business with them since they opened and never been disappointed! Would highly recommend! (And have to many folks!) ????
-
April 2021 by Eric Drescher
Fair price and honest service.Before bring my 2006 4Runner to Suffolk Automotive, I installed a Dobinsons 3" lift kit, new front upper & lower control arms, adjustable upper & lower rear control arms and extended bump stops.Shawn replaced my rusty & seized flexible rear brake lines with extended lines, made sure the truck sat level and dialed in the rear ensuring the axle was properly aligned with the driveshaft and followed with a front end alignment.I am very happy with the service and attention to detail. Many other shops do the bare minimum. This was not the case. I expect a job to be done right the first time and this is what I received.Thank you!
-
April 2021 by Debby Rollins
Always busy but not too busy to fit us in there. Excellent service and friendly staff. 3 years now
-
March 2021 by Lee
Good people and they know there stuff fair pricing
-
February 2021 by Robert Flynn
The only people that fix my cars. Always quality work.