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8:30AM - 7PM
2016 N Main St, Suffolk
Auto Parts
“Great experience from the start. Rachel quickly responded to my online inquiry and answered all my questions and that got me to go to the dealership. When there we started working with Mike Conboy he was informative but not pushy. He worked with us to get us to a price that worked for us. He and the rest of the staff were friendly and cooperative through the entire process. Finalizing all the paperwork was much quicker than we have experienced at other dealers. DUKE is a small town dealership and remembers what that really means. They will continue to get my business.”
“Bobby is excellent! Very honest guy. He popped my vehicles rear apron in without charging. Simple fix with no high price estimate. Thank you Sir. I will be returning”
7:30AM - 5:30PM
1600 N Main St, Suffolk
Auto Parts
“Outstanding job!! I was very surprised that Caliber Collision kept me updated almost daily. Kelsy Voodre was great when explaining everything, during both the dropff and delivery. Thanks.”
“Thought I was going to a LineX dealer. Only to discover that this company has switched to Mil-Spec Liners. Let me just start with, Smart Move!! I absolutely love the way the liner turned out!! Especially since this was done in a 20yr old truck that had a drop in liner. Couldn't ask for better Customer Service and the techs did an amazing job! I highly recommend Suffolk Truck Center and the product they're using.
Randy B.”
7:30AM - 5:30PM
2016 N Main St, Suffolk
Auto Parts
“When people say, all car dealershop are the same. They make you feel like your getting a good deal but in reality, the dealership will always have the upper edge. True, but at least provide you with good service. What is good service??? If your in search of a new Chevy or GMC, Duke is one place to go for what I consider top notch customer service in buying a new vehicle. To start with; after arriving on the car lot and seeing the vehicle that I was interested in, it was but a few seconds that a sales rep come out from the show room to the car lot to greet me. Something that I did not received from the other dealerships on Military highway. Maybe its the way I was dressed (dirty jeans, t-shirt, and a ripped jacket) that gave the aura of... "Nope, he ain't got no money to buy a twuck, he just lookin, ain't gonna spend no time on him" attitude:-))))) The Duke sales rep was more than happy to get the keys to the vehicle that Iwas interested in and other vehicles for comparison of the interior, accessories, and functionality. I was only interested in a Silverado to haul around my kayak but after making the comparison with assistance from the Duke's rep, I decided to get a GMC. Same truck platform but with just a touch of add-ons for convenience:-)))) There was no pressure to buy but rather just plain ole customer service. As an example, explaining the differences in the models between Pro, SLE, Elevation, AT4 & X, Denali, Ultimate, functionality, accys, & more. Then comes the incentives (manufacturer & dealership) /assistance in buying a truck. Reminds me of a vendor in Istanbul - "Hi Mister, how can I help you spend your money" :-))) I did not buy a truck that night as I wanted to further compare prices online. Visiting GMC.com and using 'True Car', I entered the exact specs of the GMC at Duke's and multiple dealerships in Hampton Roads appeared as either having it on the lot, inbound, or can be ordered. Unfortunately, they were the same dealership that ignored me and their asking price was a few $K more than Duke. Summarizing and knowing where the numbers would fall, I returned the following day to see if the numbers would fall in the right places. They did!!! With No fuss, no muss, no gimmicks. I would say, at Duke you are treated as a Customer and not just a number or source of revenue. Hats off to Heather for providing a very welcoming customer service at Duke Automotive!!!!!”
“Brian Cisco knows his stuff! He diagnosed my power window issue and ordered the part, pronto. Installation was quick and professional! Nice guys doing great work.Service: Auto power window repair”
“They did a great job on my car, it was finished in a matter of days. Crystal in the front desk was always so nice and would communicate updates about my car. Barry also walked me through the process of the repair. My touch screen wasn’t working properly when I got my car back and the mechanic was nice enough to help me with it. The issue thankfully resolved by itself after my car cooled down. Indeed, great people you meet by accident!”
“Alex was such a big help. We stood outside in 40 degrees weather amd never complained once. He put all my bulbs on amd was so polite.. I would recommend him anytime ?. Thank you.”
“Duke's is an amazing auto family own shop. There work is impeccable and I love the work they did on my car... I drop it off clean and picked it up the same way very clean.. I would recommend any and all to use them...All ways kept me informed on the process ? take pride in the work they do...five star on customer service”
8AM - 6:30PM
2211 N Main St, Suffolk
Auto Parts
“Alicia & Rebecca at the front desk are always so kind, helpful, personable, and a pleasure to work with. I have had to rent vehicles a few times in the past couple months and they have been amazing to work with. I left my coffee mug and they were very thoughtful to keep it aside and return it to me months later. Thank you for being wonderful through my car rental needs!”
“This review is long overdue. I just love the people who work at this store. They are so helpful, friendly, & fair, and they are the reason this is my go-to auto parts store. Thank you for everything you do.”
7:30AM - 9PM
1507 Holland Rd, Suffolk
Auto Parts
“I was in the middle of a move from North Carolina to Maryland. Had my car, a U-haul and another Jeep making the journey. My pilot dropped a cylinder right in front of O'Reilly's and Tomas helped me get back on the road in less than 30 minutes. Replaced the spark plug on the back #2 cylinder”
7:30AM - 9PM
1522 N Main St, Suffolk
Auto Parts
“Robert and Niya are Superstars. I went in today for a back wiper. It was difficult getting off and took several tries to find the right one as a replacement. These two were so kind and sweet. Thank you for making my trip there worth my time. Y'all are awesome.”
“Always a pleasant experience, people that work at NAPA on South Saratoga St. in downtown Suffolk VA are great to deal with, I know Mr.Beamon and think of him as a friend.”
“Been friends with Al forever...very good person...sweet...funny as hell...dad likes to just stop bye say hello n hangout awhile...they do excellent body work and any thing u need done to u car”
7:30AM - 10PM
806 N Main St, Suffolk
Auto Parts
“My son recently relocated to the area and needed help with installing a new battery since he didn’t have the correct tools. The manager of the Suffolk Main Street store made sure he received the right battery and asked one of his techs (Keith) to help my son with the installation. Both of these guys were very helpful and easy to work with!”
“I was having a DAY ! Went to Walmart because it was the closes auto center Ola was a great help her smile and patience saved the day I was serviced and will never forget how her service turned my day around”
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“These guys are amazing from Lugo, Mike (the marathon guy), Mr. Buffalo, Tone and the truck whisperer- I hope I didn’t mess up y’all’s names . My 2nd time buying wheels/tires from this location for 2 diff vehicles. Thank you so much for all your help! These guys are the real deal! I highly recommend!”