-
February 2024 by Lynn Wimmer
Suffolk, VA - we are scheduled for auto-refill delivery Monday, Wednesday and Friday - missed deliveries. Call and get the call center and every time they still have incorrect information which never gets corrected- cannot get the delivery days correct in their system as we are on auto refill - they cannot tell you when a driver is coming even if they were a no show on the date of delivery. The famous line is they will deliver between 6AM and 8PM - Running a business and and having to follow up with no real resolution is horrible from this company and their call center
-
January 2024 by Wayne Granberry
Quick, easy, and polite.
-
December 2023 by Error 142
Amerigas is attempting to charge me over $2,000 for a failed "o" ring and a faulty vent valve.-They double charged me for "pressure checks" even when trouble shooting the system.-Double charged me "call out fees, lock out fees, site surveys."-As the first tech was finished replacing the "o" ring another tech showed up and now I am being charged labor rates for 2 techs!This was all during a 3 week span with no heat during Thanksgiving.-I was promised temporary propane bottles that never happened and still charged for it!-The resolutions team STILL has no answers after several weeks of phone calls I have placed to them.-Keep your business with LOCAL Companies with LOCAL customer service as AMERIGAS is completely UNACCEPTABLE!
-
December 2023 by Amanda Daughtrey
Multiple no call, no shows. Been waiting since November 8, 2023.
-
November 2023 by Mike McCombs
Your scheduling for tank refill is horrible. You give a range of sometime in the next 5 days. How is that convenient for your customers? ALL other companies give at least the day they are coming and most give a time frame on that day, but not your company. That's poor customer service.
-
August 2023 by Mike Bills
tHE OPERATOR COULD NOT EXPLAIN A CHARGE ONM MY BILL AND COULD NOT TEL ME WHY I WAS CHARGES MORE THAN THE PREBUY RATE.
-
August 2023 by Darius Christian
Didn't even know they were there until I checked my mailbox. A+ service
-
June 2023 by Darsey Whitlow
Not sure HOW amerigas has 4 stars. There must be some fake bots leaving reviews on here. This company is absolutely HORRIBLE. They are sneaky, they lie, do whatever they want without ANY sort of communication. No mail, emails, calls, texts… Just bill you for whatever they want to and won’t help you fix things that THEY screw up. Stay far, far away from Amerigas.
-
June 2023 by Melvin Lankford
I was not home during the delivery. But they did a very very Good job.
-
March 2023 by Peg Branton
Prompt tank fill up in a timely fashion !! Was concerned that if I had a power failure that I would not have adequate propane for my stand by generator. Thanks
-
March 2023 by ROBERT BRICKHOUSE
IT WAS A VERY EASY SERVICE BECAUSE IT WAS ON TIME AND DONE WITH ANY PROBLEM
-
January 2023 by Vicki Meacham
Technician couldn’t have been nicer. Enjoyed talking to him. Very professional
-
January 2023 by Kimberly Darden
I posted one star because that’s the only way I could leave a review. Terrible service… terrible! Left my 79 yr. old mother hanging with no heat for days! Find another company if you are looking! DEFINITELY go with someone else!!
-
January 2023 by Cathy Morrow
Trust that I will not run out of gas. They always arrive in time. Friendly courtious delivery staff.
-
January 2023 by Laura Joscelyn
I notified you we were low (15%) \\u0026 you were here to fill us up in a matter of hours!!! AWESOME CUSTOMER SERVICE ???
