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July 2023 by BiggBoy Hogging
Great service and friendly staff
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April 2023 by Corey Mills
Very poor leadership. They fire over anything. Policy is not just and unreasonable.
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October 2022 by Carlos Velazquez
It was my pleasure & until next time ✌
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June 2022 by Rockeye
Traffic can make this hard to get in and out but the facility is clean and nice. People are friendly and will help you if needed. Fast to get in and out and unload.
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March 2022 by Danny Sullivan
Here for a drop and hook. I’m literally typing this review as I stand at the shipping/receiving window, where I’ve been standing for 15 minutes now. They have yet to even acknowledge that I’m here. There’s been three different people walking around in this office. I mean how hard is it to at least say? We’ll be right with you sir.”** was finally acknowledged by the fourth guy I saw, who actually works the window. He was nice and polite. The other three people should take note. And I understand, people are busy. But again, all they have to do is say is “someone will be with you in a minute sir.“ Other than that. The drop and hook was quick and simple. This could’ve easily been a five star review with just a little courtesy.
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August 2021 by Holden Barnhart
Ace is no different than Walmart, Target or Aldis when it comes to live unloading. Will NOT take you early. We all need to stop taking these big company loads until they get their acts together. They get too big, no real supervision on unionized/lazy employees.
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March 2021 by Christine Warren
Terrible. If you have to pick up anything there I suggest you pack a lunch,snacks and dinner. There seems to be some disconnect with the shifts also. There is a lot of complaining about the day shifts from the evening shifts and you pay the price because it appears no one is doing their job.
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March 2021 by Shean Wilder
Had to drop my trailer for 24-72 hrs. That caused me to be stuck from Tuesday to Friday.
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March 2021 by Joe Sol
Appointment 1300Arrival 1230Departure 1720Pitch a tent in their office and don’t believe for a minute that “we will call you when it’s loaded”
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February 2021 by MusicMovesMe78
Hey Guys ... I have had good experiences overall here at Ace Hardware DC. Quick check in and out. Drop and hook. Very nice.The only issue I had was on this last load, the way the loaders secured the load was not good. In transit, the pallets fell over towards the door as the load strap was not placed sufficiently. Also, they put weighted, boxed lawn chairs on top of fragile glass items. Needless to say a number of those items were broke as well. I advised the receiving warehouse in Arkansas of the issue, took pictures of the disarray, and left a note for the unloaders as another driver came to help me secure and lay flat the falling pallets and freight.** Please double secure your loads before the employees seal the door. I know I will be doing that from now on. **Safe travels.
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December 2020 by Larry Graybill
I got to my appointment to pick up a drop & hook at 11:00 and they told me that it wasn't loaded yet they didn't get the trailer loaded until 18:00 and it looked like they just threw the load in I almost couldn't close the door!
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October 2020 by Hayden Cope
Got here around 1240 and they were really loading me quickly at first. Now it seems like they load one pallet every 15-30 mins or so. Still haven’t left yet. Why set up appointment times if the shipment isn’t ready by then?
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October 2020 by Antoine Lawrence
Worked there no good place to work I come in with a mask on then once u get in the back mask aren't enforcced I couldn't take the chance of some one been sick w cova 19 because the supervisor Burt was to busy to maintain safety I he is concern about get the job done forget safety.
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September 2020 by Gary Phelps
Seem nice enough but definitely on the slow side for a live load..add a pallet every 20-30 minutes..why not schedule the pck up at a time when the entire load is ready so the driver is not wasting valuable time..id much rather come a hour or two later and get loaded all at once then be at a dock for 4-5 hrs and not have time left for driving.. My advice pack a lunch you'll be ready for a meal before you get out of here.
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September 2020 by Big Red
Quick loading and nice lady in office
