“Friendly service, low prices and convenience - this place is amazing. Can do USPS, FEDEX, UPS, DHL. Can’t beat it. And it’s a local small business. Never going anywhere else.”
“Wonderful customer service beautiful. At this beautiful establishment, mail was sent off on time and wonderful cost of customer service. The?
The clerk Very helpful Instead, facts. I recommend a anyone and everyone to come here and send off their mail”
“I highly recommend Pender Air. I've moved my cat internationally a few times now, and have always had positive experiences with Pender. All staff members are consistently professional, and quick to respond to my questions or concerns about the entire process. This is a company which truly understands the needs of pets and their humans! I would also like to mention Lesley L. in particular, for her dedication in getting our cat from A to B as smoothly as possible. 5 star service.”
8:30AM - 7:30PM
43330 Junction Plaza Suite 164, Ashburn“Very courteos and helpful store members. They always provide prompt service and willing to go above and beyond to help. This store is always my 'Go-To' place and I truly appreciate the quality of the service they provide to all the customers.”
8:30AM - 7:30PM
13344 Franklin Farm Rd A, Herndon“Anusha and swapna are the most dedicated young women and you are so lucky to have such helpful employees at store 7640. Everyone at this store are always so helpful, especially to us seniors. So patient and kind.”
“Craters and Freighters shipped a large painting from DC to New England for me. The service was excellent! They explained the process fully, gave me a clear estimate of cost, called to keep me up to date on when the painting would arrive, packed it in a manner that it was fully protected. Did superb coordination with a local company that picked up the painting from the Craters and Freighters hub nearest to me. The local company, Action Moving and Storage, also was excellent and delivered the painting, removed all the packing materials and brought it into my house, flawlessly. Highest recommendation!!!”
“This review is for Rodney Middleton!!!! I had to return my internet box on short notice, or COX was going to charge me $294 I had just sprang my ankle I couldn’t drive to the UPS I have no family to help me in (VA ) I called the UPS store explained my situation Rodney Middleton, he said he will pick up my box within hour He drove to my home picked up my box less then an hour. I have never experienced customer service as caring and genuine as Rodney . I can’t thank you enough, you definitely saved the day! May God bless you for your outstanding customer service.
Thank you ? ”
“AJ new owner and Jasmine associate were courtesy and pleasant. Contacted this location to see if USPS package can be dropped off since post office was closed. The caller responded absolutely and the minute I walked in was greeted and asked if I were the person who called. I was helped immediately along with securing the right packaging with ease and later learned he was the new owner! Service impeccable! This is my friendly neighborhood UPS Store. A+!”
8:30AM - 7:30PM
42395 Ryan Rd #112, Ashburn“Staff were extremely professional, efficient, and speedy! I brought a couple of documents to be signed by the Notary Public (as a walk-in without an appointment), and the store manager was quite helpful in getting us in and out quickly. The procedure could not have been simpler or the staff more attentive. Excellent client service, much appreciated!”
“I’ve called this place few times for information & to inquire about their services. They have an excellent customer service courtesy & knowledge of their products/services. I would definitely go to/through them when the need arises & refer them to all I know.”
8:30AM - 7:30PM
45591 Dulles Eastern Plaza Suite 132, Sterling“Mike was great. Despite handling everything on his own & juggling multiple tasks, he remained patient & delivered top notch customer service. He also seemed very knowledgeable, which made the whole experience smooth!”
“Postal Connections is so much better than the UPS Store. For price, service, options for shipping, and the owners - who are always there working hard - have bent over backwards to help me get something packed right, at the lowest cost, several times. Huge fan and no where else I’d go any more.”
“Dear ups,
The staffs are very nice, efficient , excellent service and helpful with things that we have no clue about. Ups is the best company I have ever dealt with because I never faced any issues and was able to have clear view on how things work and how prices counted.
Thank you for your understanding and cooperation.
Nizar aljamal
Economist”
“Ron, Cat and the UPS team are amazing, they have helped me with all my printing/scanning needs over the last few years. No matter how big or small my job was, they were patient and tried their best to meet my deadlines. I appreciate all your help over the few years!”
9:00 AM - 7:00 PM
44111 Ashburn Village Blvd, Ashburn“I came in last week to notarize some papers and I was in and out. As soon as I walked in I was greeted. The guy behind the counter was pleasant, professional and knowledgeable. I will definitely use this as my UPS store from here on out.”
“I have been using this location for almost three years. The staff are very nice, respectful, and super attentive to details.
I will keep coming to send my packages and get my paperwork done with you all.”
“I sent 9 boxes to South Korea and all of the boxes arrived within a week including the customs clearance. The price was reasonable too. I will be using this service again.”
“Great service! i got large format prints and the quality of prints is amazing. They also do have designing services with great creativity and ideas for advertisementMr. Dawood is on a call away to discuss your requirements.”
“My fiance and I came in here yesterday to print out some signage for our upcoming wedding. First, I want to give the biggest shout out to the GM Maxwell. As soon as we walked in he immeditately took care of us and went so far above and beyond to make this an easy experience for us. He told us he and his wife had recently got married too and wanted to take as much stress off of us as he could - and he definitely did. I don't write reviews very often, but my fiance and I both felt like it was necessary to provide feedback about how great Maxwell was to work with. Second, I did a ton of price shopping for our printing needs (menus, welcome cards, welcome sign, etc) and FedEx was about $200 cheaper overall than everywhere I looked at online. Overall, super happy with this experience and would recommend this location in particular. Huge thank you again to Maxwell!!!!!!”
8:30AM - 7:30PM
25050 Riding Plz #130, South Riding“This place has been helpful every time I have been there. Always a fast service and never a long line. Eric was helpful today in helping me print out some paperwork. Thank you Eric!”
“Top notch service from Charles. I was super exhausted and needed some expert advice and support to get two packages mailed. Charles provided me with multiple options and superior service. Thanks a million.”
“The Fed Ex Print Center in Reston Town Center had a broken binding machine. They sent me here to get my online printing bound. Ultrafast, no nonsense quick as greased lighting without a hassle. So, great customer service!”
“I was deeply impressed by how patient and polite Shane was as he helped me ship an important package. He guided me through the process, even started the entire entry as I made a mistake on the form and continued to assured me that it’s OK as he will fix it for me. Outstanding customer service ! Thank you Shane for your kindness and professionalism!”
“I can't thank Aman enough for his incredible support and kindness in recovering my lost package. He meticulously checked CCTV footage, sent out a driver to retrieve it, and kept me updated every step of the way. His dedication and warm communication turned a stressful situation into a positive experience. I'm truly grateful for his efforts and highly recommend DHL for their outstanding and caring service.
BTW the DHL online customer service is awful, they lied and claimed that my package had exploded, wet, punctured, leaked beyond save and is a total loss. Luckily the field agent’s outstanding service and genuine care really stood out. Thank you Aman!”
“Update following the below review:I received a call from a manager ensuring the predetermined date (after the initial one failed) was acceptable with my schedule. She also called following the installation of the stovetop (on a Saturday mind you) to confirm everything went according to plan. I also brought up that I was scheduled to have a fridge picked up, but had yet to receive a call or notice from the proposed driver. She put me on a brief hold and informed me that a driver nearby would come pick it up within 5-10 minutes. Sure enough, they came and left with the fridge within 5 minutes.The first delivery through JB Hunt went well - they called 30 minutes prior to making their delivery and were on-time; however, the second delivery went considerably less well. They never provided a courtesy call, nor care to back up their supposed excuse of a process. After speaking with their representatives, they informed me that they are unable to re-route their driver (who failed to provide me with a courtesy call and rang the doorbell and left immediately afterwards). I now have to take additional time off work to meet their scheduling demands once their "system processes" the request for another delivery attempt. So unfortunate that companies have to rely on them.”
“Go-to spot for shipping and amazon returns. Great customer service, they helped me with international shipping and sending a passport renewal. I even forgot something in one of the packages and they were nice enough to hold it. Really appreciate it.”