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June 2024 by Fontaine Lane
I love this location and I hate for this location to close. Keep it open or get a new location in the Sterling, VA area.
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June 2021 by Jessica R.
I have been banking with Woodforest for over 10 yrs. Within the past couple months their customer service has been absolutely horrible. Long wait times when calling, no one to talk to on weekends when there is an emergency issue with your debit card. I email customer relations and that even takes 48 hrs to have someone help you. I dont recommend this bank to anyone. I am closing my acct after a decade and have opened an acct elsewhere.
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May 2020 by Gökhan K
They have Western Union here but to be able to withdraw the money they ask you to open a bank account.
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March 2020 by kristy vaughan
Excellent service. Free checking. Free money orders cashier checksNo monthly fee if you have direct deposit. Mobile banking and open 7 days a week! Secured and unsecured loans, mortgages. Best bank anywhere! No hidden fees like most banks!
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October 2019 by azhar mushtaq
I am a customer of this bank since 2013. They are very professional and provide me excellent service specially MR. Pawan Kumar
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August 2019 by Darion Jennings
I always have a great when I come in to woodforest in sterling. My retal banker Atia DeArma always takes great care of me and makes sure my needs are met. Its always a pleasure. Thank You soo much. Keep up the good work.
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May 2019 by Cynthia Garcia
Every time that I come into this branch I am greeted and treated very kindly by Atia DeArma. She is very curious and I always leave knowing that I was taken very good care of. Ms. DeArma is a wonderful asset to your financial institution. She goes above and beyond to make everyone feel at ease everyone leaves either with a smile on their faces. She always makes people laugh and that makes people feel comfortable and at ease.
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April 2019 by Uriel Carbajal
I visited the location at 45415 Dulles crossing plaza sterling va 20166 on 4/03. I was there to receive money through western union. I was approached by branch manager Whitney brown to open a account I declined. She said “then why are you here if you don't want to bank with us†as per the sign located at the front it says non member are welcomed. Definitely did not feel welcomed at all. I shouldnt be pushed to open an account with you Guys if I already declined
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April 2019 by Sam Herrera
Special thanks to Niyati she helps me out all the time! It's nice to have a bank with friendly help if I want to make a quick trip she always makes it happen the bank in general is fantastic thank you Niyati for all your help :D
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March 2019 by Yanni Alaan
They very helpful the whole team they deserve ⭐️⭐️⭐️⭐️⭐️ especially the manager he is the best Thank you Guys ? For The Good Customers serves......
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February 2019 by Lapenah
I came across a very rude Indian lady today. She was rude to me only because I forgot my folder there the day before. She made me wait for half an hour before showing her colleagues where she had kept my folder. I lost my break time for no reason. I even said thank you and she completely ignored me. Please train your people to show professionalism at all time! THIS IS UNACCEPTABLE and as a new customer I am starting to question myself!
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December 2018 by Gilbert Lewis
I have been with for years. Right when they opened in the sterling walmart. The service has always been great. So far the tellers have all been very friendly and super helpful. This is a great bank.
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December 2018 by Julio S.
This is the worst bank I have ever gone to. I have come here a total of three times to pick up western union cash. Every single time it's a horrible experience. The women here have no customer service skills, they are rude and unwelcoming. The last time I was here was on December 2nd 2018 and when arriving no one was at the front desk. I waited for 26 minutes before someone came out. I called their phones and it rang and rang with no answer. When someone finally came out I said, is no one working today? She says "just wait, we will be with you in a minute" wow! This never happens at my bank, Navy Federal!
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July 2018 by Yaz Alana
They very helpful the whole team they deserve âï¸âï¸âï¸âï¸âï¸ especially the manager he is the best Thank you Guys 🙠For The Good Customers serves......
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January 2018 by Starla P.
William is the best!! I really love this bank.
