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April 2024 by Henry Z
Excellent service, chill staff, reasonable prices. My only gripe is I wish the free samples of vicodin were larger bc I have to keep coming back every tuesday, thursday, and friday to find out if its that or the extra strong kambuucha that makes my leg grow faster. Great selection of paper towels.
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April 2024 by Rachel Mm
Very helpful love the drive through option! Ingrid there is very kind always has a smile and always helpful!
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March 2024 by Michael Agee
Over staffed and under trained. Not forthcoming, and many circular conversations trying to resolve prescriptions issues. They like to do a "round robin" method of passing one off from them to the insurance companies to specialty pharmacy to primary insurance then secondary insurance and all roads lead back to this local pharmacy and now all different people behind the counter and here we go again. Don't seem to care much about the customer and their needs for life important drugs but are very concerned about clock watching and "well.... were about to close so.... maybe you can call the specialty pharmacy tomorrow" because we are not interested in your concerns, complaints or needs. Have a wonderful evening sir.... Also caught them not begin truthful and trying to pass me information that they think I wont be aware of. Pharmacist avoids getting on phone at all cost. Lots of errors being made at the cash register not processing primary and secondary insurances correctly.... it goes on and on......
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December 2023 by Phil Friesen
Nobody is perfect, but when you make a mistake you should admit it. Twice now they made a mistake, lied about it, and then did not apologize. My wife talked to the pharmacist himself. No apology. Shame on you!
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January 2023 by Natalie Valenzuela
I use the drive through window. There is great service when it’s my turn. However, there is always a wait. They seem understaffed.
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January 2023 by Courtnay Cozine
After the terrible service I had at CVS I switched pharmacies and the service has been excellent. They even took the time to show me how to use my insulin. Kudos for their excellent customer service.
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September 2022 by Tanyaree R.
Let me start by stating the quality service I received at the Wegman's Pharmacy also get notification when my prescription are ready, during the high of the pandemic the made sure that I had all my medication the clerks are always professional and courteous it an one shop stop I also get my shots there I am glad I had change to Wegman's Pharmacy
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May 2022 by S S
My daughter had vaccine appointment today, the person who checked her in has no knowledge of customer service and very rude attitude. The rest of the staff, on the other hand, well trained, caring and polite as what Wegmans is.
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February 2022 by Mike Burke
Our son takes 5 meds that all seem to renew at different intervals, but Wegman’s does a great job taking care of us in a timely, friendly competent manner. Thank you Wegman’s Pharmacy!
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January 2022 by Sassan S
My daughter had vaccine appointment today, the person who checked her in has no knowledge of customer service and very rude attitude. The rest of the staff, on the other hand, well trained, caring and polite as what Wegmans is.
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January 2022 by Sassan Saghafi
My daughter had vaccine appointment today, the person who checked her in has no knowledge of customer service and very rude attitude. The rest of the staff, on the other hand, well trained, caring and polite as what Wegmans is.
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November 2021 by Eric S.
Overall, I love Wegmans. But the pharmacy is proving a bloody nightmare. Recently, the physician lost one of my Rx's. And I know they received it, because when I tried to fill it earlier, they told me it was too soon on the basis that I already had the same Rx from another doctor. Fair enough, I thought. I recently tried to fill it, and no dice. I was told they have no record of it, blah, blah blah. Even worse, the associate at the counter was patronizing, telling me that I just need to understand that they need a prescription and that obviously my physician didn't call it in -- even though I was sitting right there, with the call on speakerphone, when he did. The employee in question, Alexis, also tried telling me that Etodolac is basically the same thing as the anti-spasmodic that had been described. It is not, and it is dangerous to ad lib with people's health like that. Sure enough, after I finally just said, "I've had enough. Don't bother" the phone rings and -- you guessed it -- they found the Rx. And the next day another missing Rx showed up. I'd add that this isn't the first or even the second time I've run into these sorts of issues at Wegmans. So, I am packing up and headed elsewhere for my prescriptions. And given the seriousness of having employees ad lobbing about what Rx's do what, I strongly suggest others do the same.
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November 2019 by Terry M.
Have been a long term customer since we moved to Sterling over 5 years ago. The pharmacy team has always taken care of our needs and gone above and beyond to address concerns on multiple occasions. Would recommend them to everyone.
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August 2019 by AndreaRob L.
Went here today, had absolute pleasure of interacting with the pharmacy tech Emily. She is an absolute joy. She is concerned about patients, diligent, and just a good person. The pharmacist this evening however, he is not any of these. After refusing to accept a special offer from a discount app, he was put on the phone (my phone) with their company representative (he was insistent they were closed, they were not)... turns out he was wrong... he didn't like that too much, spitefully filled the script, threw MY phone on the counter and walked away... caught both Emily and I off guard. I thanked him for his help, he rolled his eyes and walked away again with out saying anything. 5 stars for Emily, 4 stars for Wegmans and negative 7 stars for this pharmacist. Unfortunately I didn't catch his name as he wouldn't get close enough to read name tag, nor is it on pill bottle or paperwork, but he was pharmacist working tonight 8/24/19... he's the worst. Will be at cvs moving forward.
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May 2019 by N Wong
The drive through is convenient and easy to access. The pharmacists are helpful and patient.
