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July 2024 by Nick Tomeo
Vitta's mobile team in Frederick replaced a windshield for us. They were easy to work with for scheduling and service. Left things clean. The cost was competitive/fair. When an issue came up, they sent someone out again and fixed the problem without a hassle. They stand behind their work. I wouldn't hesitate to call them again.
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March 2024 by Book Worm
Great service! They came out the same day fixed the problem quickly and had the best price. The staff was very friendly and honest. I would highly recommend them.
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March 2024 by Rick Krantz
Called yesterday and was told my windshield would cost $275 if pd in cash. No recycling fees. No fee for mobile service. Visited their shop today, which was locked due to the crew being out on calls. Safelite quoted $360 plus recycling fee of $40, plus fee for mobile service so about $440. Vitta is operated by Angela and Sam. Both very accommodating. Angela is especially nice. Give them a chance to do right by you. My insurance has a deductible, so all is out of pocket here. Vitta crew came on time; took about an hour; no issues.
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March 2024 by Gina Watkins
Small, delightful company that does an excellent job with installation and superior customer service at a real savings! They beat other estimates, stayed in constant communication throughout the process of estimating & installation, and even drove me to a local library so I could continue my workday. They even tidied my car before returning it – what a lovely touch! Highly Recommended!
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February 2024 by Tracy Malito
Had the pleasure of great service, not once but (unfortunately) twice, to have them replace my windshield when a rock hit it. They are courteous, punctual, and competent. Highly recommend!
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October 2023 by Pedro Sanchez
Excellent service and efficient and professional, thank you very much vitta auto glass
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September 2023 by Mohammad atif
Super fast on time very very good excellent service really appreciate service thanks you so much 10 star for everything.young guy is very hardworking and focused.
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September 2023 by Lorie Hood
They came and installed a windshield for my husband's 1985 chevy and did an excellent job. And they were here when they said they'd be. Very nice
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July 2023 by Avi Bublick
I called on a Monday afternoon to get a quote and scheduled a windshield replacement for Wednesday of the same week. Originally I scheduled the repair at their location in the morning, but I plugged in the wrong address. Fortunately, they were able to come to my office and do the repair on the same day. Communication was great and they responded via text, which was convenient. I’d recommend their service over Safelite based on price, availability and service!
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July 2023 by David Glennon
2000 Toyota Tundra rear glass replaced. Excellent service and for a good price. Safelite quoted $900+. Vitta did the job for $500 using OEM parts and done within 24hrs of me contacting them. Thanks!
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May 2023 by Lorie Freedman
They came and installed a windshield for my husband's 1985 chevy and did an excellent job. And they were here when they said they'd be. Very nice
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January 2023 by Clifton Jackson
Timely, inexpensive, with hard working guys. I recommend them highly. Two other companies ordered the wrong windshield and wanted to charge me 300 to 500 more. Go with these guys. They are really good!
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September 2022 by Will Mad
Vitta has done both of my vehicle in the past year. They provide excellent service.
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February 2022 by Willie Madison
Vitta has done both of my vehicle in the past year. They provide excellent service.
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January 2022 by Evan Garfield
Don’t recommend. Read the positive reviews and thought this place might be a reliable option, but I was wrong. I've called the Sterling location 4 times over the past week in attempt to schedule a day/time to have my windshield replaced. There has been a repeating pattern of me calling, being told to text my address and the make/model of my vehicle, only to be ghosted when asking what day/time they can replace my windshield.I finally was able to schedule a definite date for today (Jan. 13th), but nobody ever showed up. It's completely understandable if you're backed up with service requests given the recent winter storm, but what's inexcusable is poor communication and stringing potential customers along only to ghost them. Below is a timeline of my experience.Wednesday, Jan 5 (first call): Called to see what their availability was like to replace my cracked windshield. Also sent pictures of the damage and received an estimate. With the recent winter storm, I was told to call back a few days later, which is completely understandable. Was told they could possibly schedule a time for Friday or Saturday.Friday, January 7 (second call): Called again to see what their availability was like and was told they might be able to replace my windshield Saturday, the following day. Provided my make and model again and was told they would call me back. Never received a call back.Monday, January 10 (third call): Called a third time and was told they were backed up until Thursday, January 13th. Again, completely fine with the wait. I asked if we could lock in for Thursday. Was then asked from another phone number to text over my address and the make and model of my vehicle again. I asked for a rough time window of when I could expect the windshield to be replaced but received no response.Tuesday, January 11: I asked again for a rough time window of when I can expect to have my vehicle replaced. I'm told via text from the same phone number that they can replace my windshield between 12:00 and 2:00pm on Thursday, January 13th.Thursday, January 13 (fourth call): I reached out via text to see if someone is still coming today between 12:00 and 2:00pm. No response. I called the location, and they had no record of me scheduling a time. Was told that they can come tomorrow, and again asked me to text over my information. I have texted my address, but again, when asking what time they can come I get no response.
