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February 2024 by Katrina Clifford
I came in and everyone was so welcoming and patient. Leslie literally helped me find a product that could work with my skin (how are you, I've redness, sensitivities,) that actually make me feel good!!! It was exactly what I was looking for (wasn't sure if I was looking for skincare, or make up). For example, when I told Leslie that I wasn't interested in buying everything, she helped me really narrow down to what I actually needed and I really appreciated her not trying to sell me on everything, just what I could use the most. thank you so much for making what is very overwhelming time A really good experience. Thank you Leslie!
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January 2024 by ash
Natalie helped me find the perfect concealer shade she was super sweet and helpful. The store is always so clean and the workers always greet you when you enter
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December 2023 by Mendy Campos
I asked three different employees to help me find a color match. The first said she’d help me, then helped customers at the register for 20 minutes without letting me know when she’d be available. The second employee was a “vendor” and unable to help me. She led me to a third employee, who again said she’d help me. Another 10 minutes later, and 40 minutes after I arrived I walked out. I know it’s the holidays, but at least communicate with your customers, don’t just watch them walking around if you’re too busy!!!
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November 2023 by cecilia r garcia
Great place and the staff was very helpful and nice. Coming back to this store to shop more often now. ?
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November 2023 by Johnny Tuxedo
Made a quick stop for $3 hair ties. They want my personal details to start an "account"
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October 2023 by Tea Time
Former employee trust me the Worst experience of my life! Real life mean girls they get away with it too they harass and bully you and the manager allows it. They will talk so much about you after you leave the store trust me they look like Beautiful girls but they have ugly souls ? not everyone but you know who you are about 80% ? ? to the ones I’ll miss working with you know who you are! Love you guys! the rest can kick rocks sis ✌?
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October 2023 by amira Aly
My daughter did her hair for her birthday & homecoming , the a terrible job , charged her $74 and when I called to schedule an appointment to fix her hair they said that all stylist are busy the next day and they did not even offer to another day ! This is spam ! Sabina was her hair stylist !
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October 2023 by Ahmed Rostom
Do not recommend for young teens, unprofessional staff, their stylist ruined my 14 years old daughter’s hair and was surprised with head skin marks after the service … when I asked the store manager she refused to confirm their stylists are licensed and trained to serve minors mentioning that customer age isn’t a factor for licensing and training stylists to serve customers, store manager is rude to parents and customers once service concludes .. staff and manager do not accept any alterations requests once they informcustomer that service concluded despite evident defaults, on top of this they took advantage and over charged my daughter’s debit card unjustifiably and when asked for a detailed invoice they failed to provide it and refused to provide an explanation. BAD BUSINESS NOT RECOMMENDED
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August 2023 by Teelinn I
I went to try to see if I could get a new foundation for my mature skin and the first person I asked spent a lot of time with me going through several different brands…helping me pick the shade and type best for my skin. She was amazing- such personalized service. There’s such an incredible amount of beauty products here. They have a rewards card here that helps you get free gifts with points. They also give samples with your purchase. Great selection (although they were out of my concealer shade, they shipped it to my house for free in 2 days), it also arrived with samples. Great place. Great, very knowledgeable customer service.
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May 2023 by L N
The front cashier Tiffany is super petty! I just had to write this lolI came to check out, said hi how are you and they jumped right to “whats your phone number” not even a hello. After, they asked me “would you like to donate 32 cents rounded to hungry children” in a very passive-aggressive manner. I honestly said no on purpose bc they sounded so rude n pressuring and second its my will, my money, and how do I know where my money is going tbh. Anyone can display whatever. Tiffany got really weird as soon as I said no. Like 32 cents IDC, I don’t come under the pressure of others and nor should you make me feel weird about it either. I’d rather donate to countries in the middle east or someplace. There was no need for them to even act/say things from the first place like if i don’t wanna donate thats it! My choice..Move on! LmaooAnyways, few scnds later someone else next to me donated apparently and Tiffany goes “hmm thats so nice of them” n laughs about it with the other cashier.. like ok congratulations Tiffany you sound so cool and I’m such a bad person for not donating LOL. I kept my silence the whole entire time because I’ve rather make it feel ashamed than me snap back in the moment, which is why I’d rather leave this review. No time for negative energy. As for Tiffany, take it easy love. Be nice, let others make their own decisions and not make them feel bad, I’m sure you can relate to that.
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May 2023 by Miss g
Wont be returning here again. I walked into Ulta ( i dont frequent because of the stories (stereotyping.. discrimination and bad customer service i heard and normally get my perfume from elsewhere but here I was next to a ULTA ).. started browsing perfume and then had a light bulb moment to see if they sold this one conditioner i seen on youtube along with a nars concealer. I felt followed and was watched by people of color ( POCs) and non POCs. After i noticed one associate following me .. she jumped to ask if i need help.. told her no and she was coincidentally in other areas where it was just me.Very weird vibes ..had a small purse .. like small small.. no backpack… plenty money. weird vibes from this place.. wont return… everybody doesnt steal… especially me
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May 2023 by Rana Afzal
People did not know their own product, insisted me on going to their competitor - once I showed up at their Competitors store - they said it’s ULtA product go across the street. Well that made me very unhappy. I believe people work their need technical training.
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April 2023 by Shari Bice
The staff was helpful and really friendly! The event today was great! Katie, a professional make up artist demonstrated new products on me! She was great! I walked out excited to have some new fantastic products from it!! Thanks Katie!
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April 2023 by Karen Kondapalli
I used to get my hair done here frequently. At my last appointment I was asked how I dry my hair at home. I didn’t understand where the question was going but I was informed that my haircut didn’t come with a blowout. I have always gotten a blowout afterwards so I was surprised about the change. A hair cut at ulta cost the same as the nearby salons that include a blowout so I will be going else where for a hair cut from now on.
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March 2023 by R C
Good prices on black Friday but had a very long line. Has pretty much every beauty item you could need!! Its right next to Old Navy.
