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December 2023 by Leah A.
i liked gave a lot of brown boxes because i have many family members and had to send their christmas gifts out ASAP
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August 2023 by Andrew Speirs
Great all-around service by Michael. Very clean and organized store with just the right services and pricing.Thank you!
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July 2023 by Sergio Reyes
If you need the best service and above and beyond attention, this is the spot. Ever since I found Mike and the team, I don’t go anywhere else. Not all UPS are the same. Fedex and USPS can’t compete
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July 2023 by ashley d. nguyen
This location is awesome!! Mike and the rest of the staff have always been accommodating. Great customer service.
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June 2023 by Britt M.
Highly recommend this UPS Store for all your printing and shipping needs. I needed to print some memorial service programs for my mom's funeral and Michael B and the team at the Sterling UPS Store took great care of me. I had a document prepared but was stressed about getting the sizing of the print outs right. Michael came up with a great solution, and was able to produce 80+ booklets for me within the hour.Thank you Michael!
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June 2023 by Lillian Casey
Michael is my Hero! He helped me with my work iPad with respect and dignity and the utter most professionalism as opposed to the UPS store I frequent in towncenter plaza. Thank you!!
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May 2023 by Jonathan
This UPS Store is insanely expensive. For them to pack and ship one small box (11”x7”) UPS Ground was $30.00. The associate even tried to charge me for one piece of packing tape, the bubble wrap, and shipping label. Instead of providing exceptional customer service and taking care of their customers, they would rather price gouge them on every little thing.FYI: Go to USPS (U.S. Postal Service) instead, same package was Priority shipped for $10.00 (so faster shipping than UPS and still $20.00 less). One flat rate without all of the hidden fees and miscellaneous charges.
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April 2023 by Prince W.
There are many UPS stores around Sterling, Dulles and Ashburn but none of them have the customer service and I'm telling you these guys find a way to get things done. I had a printing issue with stickers for a new e commerce company and all the ups stores couldn't help these guys found a way to make the stickers possible. I will go out my way and make sure they get any business I can give them. Great Staff. Great work. Thanks guys
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April 2023 by Alex Rodriguez
I had one of the best experience at this store. I had to print some posters. The customer service from all staff is beyond friendly and attentive. Keep up the great work.
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March 2023 by S D
Always pleasant, helpful, patient. Prefer this UPS over others in the area.
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March 2023 by Jane H.
No matter the time, date or reason for their services they've been thorough, prompt and professional at every encounter.
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January 2023 by SIQI LI
Best ups storeThey work very hard and very responsibleEven I didn't close my bagThey helped me all the timeSome locations will tell me go home close the bag and then come back
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November 2022 by Donna Shaffer
Store owner and employee was super helpful in locating and getting package delivered to my son! Thank you!!!
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September 2022 by Stephanie Qualls
What a helpful, friendly, and efficient team! Even when I receive a number of packages they have had to hold for a few days (or even weeks!), the team is always supportive and friendly.
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August 2022 by RedHeaded Stepchild
These guys are great. It was funny trying to hear them , I'm a positive connotation, that their drivers don't always wanna deliver the item to the apartment and then drop them off at the local UPS stores.