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September 2024 by Paul Norman
Positive car buying experience. Sales department was polite, professional, and willing to work with us and budget. Business manager was transparent and able to move the paperwork process along quickly and accurately. Two thumbs up!
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September 2024 by Hurmat Asim
Staff really nice and helpful!
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September 2024 by Michael Feinstein
Excellent service! My car has been done on time with regular service!
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September 2024 by Ronald Petrucci
Went in for a safety inspection. Service rep was outstanding. She kept me informed of progress and had the car back to me in 50 minutes.
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September 2024 by Mike Peloquin
Great experience with the team at Stohlman Sub in Sterling. You cannot go wrong with a Subaru, but not all dealerships are the same. This is one you’ll return to for additional purchases. Low pressure, they work hard to speed the process, and the staff there is always attentive.
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September 2024 by pravin shah
Mark Doyle is an exceptional person.
He is working as a coordinator between Buyer and a management instead of a sales person. I am very pleased with getting service at same dealship since last few years while visiting VA and a smooth online purchase from out of state. Both Mark and dealer are honest and straight forward for sales and service.
By P C Shah, CPA
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September 2024 by Colleen McCaffrey
I want to share my fantastic experience with Stohlman Subaru in Northern Virginia. The sales staff really took the time to understand my needs and helped me choose the perfect car. They also explained all the new tech features, which have exceeded my expectations. I travel a lot for work and to visit family, so having a car with great safety features and reliable handling in all weather conditions is important to me. Subaru has been fantastic in meeting all my requirements!
In addition, the maintenance experience has been top-notch. I received a notification from my vehicle for servicing, and booking an appointment through the app was quick and easy. On the day of servicing, a Stohlman team member greeted me at check-in and provided a comfortable waiting area. My car came out of servicing in perfect condition, and I couldn't be happier. Thank you, Stohlman Subaru, for your excellent service!
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September 2024 by Titus Fields
I interacted with 10 different dealers in multiple states (PA, OH, KY, IN, IL, etc.) but Ali at Stohlman Subaru was determining factor. He’s professionalism, willingness to negotiate, straightforwardness and not lying was greatly appreciated! He wasn’t just trying to make sale, his goal was to assist me in getting the vehicle I wanted.
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September 2024 by Penny Loeb
App pulled put my service review.
I think you want purchase review.
Puechase was great. Ali was great. He held red Crosstrek fo me . He is making sure I learn all about it.
SERVICE REVIEW FROM.SpringBeen a customer of Stohlman and its predecessor for 25 years. Service always great. And my Forester runs much better now
Even washed my Forester after service yesterday!.
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September 2024 by Jerome Kasper
Quick, courteous, pleasant, job well done
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September 2024 by Amra
I am very disappointed with the service. The service representative advised me to replace my wipers, and I agreed. After the replacement, the front wipers started pulling the rubber out of the supporting frame, and the back wiper began making noise every time I used it, which was not an issue before the replacement. The team did not bother to acknowledge or address the concern in a right way.
When I returned to the dealership to fix the problem, they failed to address it on two separate occasions and told me I would have to pay $395 after waiting for two hours. After requesting a review of the warranty as it was replaced 2 months back, they confirmed it was covered for an year but said I would need to come back another day to process the warranty and receive an update from the company. This experience has wasted my time and caused additional trouble.
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August 2024 by David Lee
Service Team is the best in the area
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August 2024 by azita shini
David in the service department in Sterling is the only reason we go there. He is very professional and cares about his customers. He doesnt rush you he explains the issues
He's the best
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August 2024 by Barbara Tokay
Everyone at Stohlman Subaru is amazing. They are attentive,courteous, helpful and friendly. I was totally impressed!
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August 2024 by Renee Baldwin
Today’s service average. I asked them to fix a piece of plastic that kept popping off at the base of my seat . I told him I would leave it in the cup holder . When all was said and done that piece was still there and there was no mention about it. I had to bring it up. Also, why do you put cars sometimes? thought it was a service all the time. I asked him if we had to ask for the wash and do I have to pay for it? And he said no, it’s complimentary . He offered to do it but I zero time at that point .
