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October 2023 by Stefani Petrova-Cecil
I called and stopped by yesterday for a mirror boots shine. It usually takes me 1 hour, and it is not even that good, that is why I wanted a "professional" to do it for me. He said that he needs 15 min, and I instantly knew that this will be a mistake, but I was on a rush and tried to give him the benefit of the doubt. He charge me $20 so he can use a machine and polish you can buy from Amazon. I am very disappointed, and I will not recommend this place for mirror boots shine.
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June 2023 by Sorena Saffarpour
Went in for a simple gold and leather repair, they took my money and did the job.
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April 2023 by Jennifer
Have known of this place for years. The owners are friendly and helpful. They repaired luggage after our honeymoon and it's still going strong almost 15 years later. The owner brought back to life a pair of Adidas leather all stars for me. Any safety gear you need for work they have. Most recently they did an alteration to my Loungefly bag. Turned out beautiful.
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December 2022 by Chase Ofori-Atta
This is an awesome business with amazing service & professionalism. Thank you for impeccable & friendly service!-The Ofori-Atta Family
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July 2022 by April Babka
Attention equestrians !! This is the perfect place for saddlery repair and boot repair. Very professional workmanship at a very reasonable price . Highly recommend ...
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January 2020 by dawn Crowson
Repaired the sole and heel of Bostonian dress shoes. Excellent job and price was very reasonable and WAY better than a new pair!
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January 2020 by Alina Kim
I have been coming here for a few years now to have my shoes repaired. I love their customer service and craftsmanship. They do a fantastic job adding the guard on the sole of shoes and replacing the rubber on the heel. I have taken shoes such as my Louboutin, Prada, YSL, Miu Miu, Chanel, and Valentino's there. Their rubber heel replacement lasts longer than the ones the shoes come with.
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April 2019 by Cindy S.
This place is a total ripoff. I took in a suitcase. He repaired the handle (did not replace) and still charged $40. I only paid $100 for the suitcase brand new. I would have never paid that if I knew. Beware of bringing items here!!
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March 2019 by Marybeth Long
I had a horseback riding saddle dyed here after the color had faded. They did a beautiful job and it looks gorgeous.
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August 2018 by John Sinnigen
I HAVE DEALT WITH THIS BUSINESS FOR 6 YEARS NOW. I HAVE
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June 2018 by Roya J.
I'm really disappointed. This shop is a family run shop and has been in the area for MANY years. Quality Of there work has gone down hill. Had heal taps replaced on two shoes - one pair was worn only ONCE - leather was in Excellent condition when I bought them in - totally not when they gave them back to me. I was NOT happy. Not only Did they charge $20 a pair for the taps, but my one pair went in in great condition and came back to me in another. The small Store is PACKED with stuff everywhere --- hope your item doesn't get lost if you decide to use them. Wish I had read some of the other reviews before trying them again - even though there aren't that many.
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April 2018 by john eubanks
Returned to pick up my shoe repair project. They lost my shoes. “You come backâ€. They called when shoes found. Returned a week later. Shoes not repaired. They explained they didn't know what was to be done. Why didn't you call and ask? Got a blank stare. I took my shoes someplace else. Seemed to be a language barrier.
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February 2018 by joe smith
I HAVE DEALT WITH THIS BUSINESS FOR 6 YEARS NOW. I HAVE NOT BOUGHT ALOT OF WHAT THEY SELL,WHICH IS ALL TOP OF THE LINE. WHAT I HAVE USED THEM FOR WAS SHOE REPAIR, FROM TOP TO BOTTOM. I HAVE BROUGHT IN AT LEAST 10-12 PAIRS IN THE YEARS THEY HAVE BEEN OPEN. I HAVE HAD NOTHING BUT 5 STAR SERVICE AND A PRICE THAT CANNOT BE BEAT. THE OWNER LEARNED HIS TRADE WELL AS MY WIFE HADE A PAIR OF 200$ ITALIAN LEATHER LOAFERS THAT THE DOG CHEWED ON,,,,,WHEN REPAIRED THE OWNER FOUND A PC. OF LEATHER TO MATCH WITHIN 95%. WOW IT WAS GREAT. THIS ORDER WAS INCLUDED IN A BATCH OF 5 PAIRS OF WOMENS SHOES I BROUGHT IN, HEALS, SOLES, LEATHER REPAIR, THE WHOLE SHABANG,,,,,,PRICE WAS GREAT AND QUALITY WAS BEYOND WHAT I HAD EXPECTED. I DON'T WRITE REVIEWS , JUST BECAUSE I HAVE SPARE TIME. BUT WHEN YOU FIND A CRAFTSMAN LIKE THIS GUY YOU KNOW HE IS GOOD. TO REPLY TO ALL OTHERS ,YES THEY HAVE TAKEN ON SELLING OTHER ITEMS IN STORE, THEY ARE BUSY, THIS IS NOT THE MALL. WHERE SALEMAN STAND AROUND. THIS IS A HUSBAND AND WIFE RUNNING STORE. I HAVE NEVER HEARD A BAD WORD ABOUT THEM . J.S. LEESBURG VA. 2/14/18
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December 2017 by Colin Taylor
Got new soles for my boots about a year ago. Went back within a week to get one heel reglued. Now they both squeak really badly and need to be glued again.
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May 2017 by Shiraz Dina
Not only was the woman I dealt with incredibly unfriendly (not even a "Hello"!), I was appalled when my husband brought home my 'repaired' purse handle. I lost a pin out of the handle and couldn't find one to replace it. To my complete disgust, neither did they, AND they didn't have the professionalism to let me know!! They literally put in a cut off nail that any of us have at home in a toolbox! And, they left the end of it long and jagged so I now have to smooth it myself. The cost for this half-assed repair...$20!! We will not be back.
