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November 2023 by Krystle Cruz
I wish my car didn't take as long and have to run back and forth for more than a month and when payment was due nothing was said. Make sure to take pictures of the inside of ur car inside and out so that way if anything is missing you know. Had things taken off and not put back when the car was given back. Thankfully I know my car and the things they replaced thankfully. I did appreciate that they did get the parts and put them back but it was the worst having to figure out when I could go back to get the car done. The very last day I went to finish the job the macanic laughed told me next time take it to the dealer. Will I use them again, no!! The customer service wasn't the best even with the owner and secretary trying to help. The workers don't follow instructions and I noticed when the owner told the macanic (ramos) to put a new part in and he just grabbed mine and glued it back on. Glad it's all done. Extremely over priced !
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November 2023 by Oscar Martinez
They did very good Job on my car alignment prices really good
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October 2023 by Salman Salman
Called beforehand for an estimate on my primed hood was told a ballpark of $400-500.The hood is brand new and primed, not attached to the vehicle so prep work isn’t much.She found a tiny dent on it and made the estimate $700. Refused to paint it without fixing the dent (despite me asking to ignore dent). Poor customer service overall and just seems like they wanna rip us off. Went down the road to Royal Auto and got a way lower price.
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October 2023 by Francis Santos
I had an issue with my car and Roger was able to help me in a timely manner. I would highly recommend this shop to my family and friends. Very honest and trust worthy shop which is hard to find.
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September 2023 by Omar A.
They put wrong tire on my car and they are refusing to change it or refund me when I paid them for it and they didn't fix my Bumper correctly they are two face people I don't recommend going there and they didn't put my spoiler correctly they have fake reviews this is my first time doing a review.
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August 2023 by Carolee Locklear
Shout out to Rosie & her mechanic angels! They’re the real deal! Friendly, honest, reliable & competitive pricing! Me & my car are very happy! Highly recommend!!
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June 2023 by Shivakumar Kamtala
Work is pretty good and should be in your list of shops to consider for a collision repair in Sterling area.
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April 2023 by Kevin K
Unbelievable customer service! I brought in my F150 with aftermarket upper control arms for an alignment. Rosie made sure the job was done right the first time. She and her team stayed late to make sure the truck was ready in time for a cross country trip the next day.They communicated clearly, were more than fair in their pricing, and treated my vehicle as if it was their own.I absolutely will be using their services again in the future, if I could give more than 5 stars I would.
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April 2023 by Jeannine Barnes
I took in my SUV after not passing with state inspection for rear brakes. Front desk service was informative and friendly. The brakes were replaced quickly and efficiently. The owner then took my car to a nearby business that did the state inspection. What amazing service!Service: Brakes
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January 2023 by Todd J
Great shop. I originally went there after buying a Groupon oil change, but now bring my all of my family's cars. Honest technicians and at fair prices. Highly recommended.
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December 2022 by sikandar wali
Body Work and Paint. Excellent service and very clean Work Done to my Camry...Reasonable price ...Service manager Rosie Arana was very caring and helpful .Will Highly Recommend their services to everybody. Sikandar Wali Sterling VA
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December 2022 by SIMON WASHINGTON
When I said one month it's true my car accident was on 11/17 on Monday today is Monday 05/12 so exactly 3 weeks then my car won't be ready until the weekend so it will be 4 weeks exactly...I've been told my car will be ready in 2 weeks...that's totally wrong ...plus I called the owner twice this morning and didn't offer me a rental car at all she just mentioned at my review answers to look good .I do have 2 cars I don't need your rental car just respect your promises...
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October 2022 by diana karina
Owner and his crews are very acknowledged, kind, and hard workers.Thank you for fixing my car for a fair price.Service: Auto tire replacement
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October 2022 by Paul C.
I am in the process of buying a used car, I wanted to get a detailed inspection before the purchase. I called R&C in the morning and was able to get an appointment for that same afternoon. I brought the car in, and they gave a detailed inspection of both the body and drivetrain / engine. The inspection was a little over an hour as they went through every detail. I highly recommend R&C if you need any kind of inspection prior to buying a used car.
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September 2022 by Luis Rosado Tennis Academy
Rosie is the best when looking out for her clients. She fixed my crashed 2022 Tacoma and made it look like new again. Best service ever! Don’t hesitate to use them!Services: Body & Trim
