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January 2024 by Riasat Zaman
Long time customer. Always satisfied with their work.
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December 2023 by Antonio Bl
This place you cannot trust the work with the insurance company and they make deals with them and that's why especially Nationwide Insurance is the worst insurance company in the country they are Crooks and thieves and they keep coming up with excuses told you don't fix your car after you've been with them for 15 years paying them for full coverage and this body job give them cheap estimate because they use cheap equipment and a cheap part and they do a flaky job
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December 2023 by Rick Reed
These guys were amazing. Didn't miss a single detail, great communication. My questions were better answered in 5 minutes with them than 30 minutes with the insurance company. Richie was very personable and explained met all my needs. If your insurance company offers you a choice, this is the place you should choose.
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November 2023 by Mark Whipple
Platinum gave me the best estimate for repairs to KY truck and then did great work. Buddy was very cool and probably why I chose to go with them in the first place. I highly recommend this shop.
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July 2023 by Jessica Monte
Platinum Auto Body recently replaced the bumper and rear tire panel on our SUV after a minor parking lot accident. The quality of their work is exceptional and they quickly delivered care to our vehicle. They are friendly and worked with our insurance and rental car company to make an upsetting accident easier to go through.
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July 2023 by Stephen B. Shapbell
I have used them several times for body repair. Outstanding service, Rich the owner, and staff provided timely updates and on time delivery of my vehicle, I highly recommend their company.Service: Body & Trim
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February 2023 by Mari Cristel
i went to leave my audi s3 and they were really nice. great customer service. my car was done in like 4 days which was really fast! i really recommended this place. my car looked brand new and they even washed the outside of my car and cleaned the inside! ((:
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February 2023 by Cecil Jorman
This is the situation people, do not trust this store I have been buying used parts and some new ones with a small defect in them, I imagine that it is a separate business for one of their workers, it would be good to report this with the insurance.....
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December 2022 by Sam Tark
Was sent by All State to this shop as part of an insurance claim. The inspector asked if I was "sure" I'd get the repair with them, or if I was just wanting a quote. This seemed a strange question but I answered truthfully: I might still look at other shops, this was just the shop reference All State had provided.Fast forward two months, and I'm getting no answer on fixing my car.Finally someone at All State says the shop never sent them a quote. In their own words, why would they send a free quote if I'm not going to use their services? Well, maybe because they signed up to partner with All State. I will NEVER come back here again.
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November 2022 by Alexis Ackermann
I was sent here by another party's insurance company after my car was dinged and dented in a parking lot. My 9 year old vehicle had seen better days anyway, with plenty preexisting scuffs and scratches. When I went for the initial inspection/quote, I asked if they could quote me on the other cosmetic damages while they had my car.Platinum Auto Body got me on the schedule in a timely manner, arranged for a rental vehicle and shuttle for me, and repaired the new damage beautifully in just 3 days as well as handling the insurance claim.In addition to that, they cleaned up the other surface damage as a courtesy and gave me an honest quote for the other damage I had AND alternative methods for repair.The whole team at Platinum was kind and professional but special thanks to Glenn who went above and beyond to take good care of me!Services: Painting
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October 2022 by Lisa P.
Our car was rear ended and we have bumper damage. They were able to give me an appointment to assess the damages in a timely manner and offer an appointment to do the repair very quickly. Once I gave them the claim number for the accident, they handled the contact with the insurance company which I was grateful for. They sent a detailed cost estimate and did the repair the time that they predicted it would take. My car is a 2020 and looks good as new. Excellent work on my vehicle. Bonus - I was able to leave the car rental there for return.
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August 2022 by Walter Carcamo
Great service. My car got quickly fixed and I was kept on the loop about its status.
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April 2022 by Rose M.
I've been coming to this shop for as long as I've owned my car and they've made it look brand new after I had my first and only accident. I was driving on ice for the first time ever and slid into a curb hard enough to break my steering wheel upon impact while trying to turn away. They managed to fix every bit of damage and the car drove exactly as it did before the crash! I've come to them before as well to have a huge scar on the front of the car (on the headlight and bumper) from when I was a brand new driver and scraped it at a gas station on the cement guards. And then there was an incident where a drunk driver backed into my car in the lot at a bar and they did a perfect job replacing it. My tail light went out shortly after so I brought the car back to have the wires looked at to see if something was knocked loose but It was actually just burnt out and my dumbass didn't change the bulb right (I made a mess of things by putting the wrong bulbs in the wrong places lmao) but they fixed my mess and replaced the bulb at no charge! I never love my car being messed up but I never dread the process of getting it fixed because of these guys. They're always very sweet and I never feel like they're trying to scam me even with my very limited knowledge on cars. Richie is the best, he always puts a huge smile on my face whenever I visit with his charismatic and personable attitude. This shop is one of a kind and I'm so happy with the work they've done to keep my first car in excellent condition!
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April 2022 by Shawn Mussamatxa
I just want to say, there are still some nice honest people in the world. I had a cracked driver side mirror that needed replacement. Richie Wolfe the manager ordered the part and charge me only $115.00. Wow. With everything these days, prices being raised I was shocked that was All I was charged. I Really Appreciated the honesty. I told him he could charge me double or triple. I had some other work done here before with past cars. They get the job done. I would Definitely come back again. Great job Richie Wolfe.Service: Body & Trim
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January 2022 by Carletta Williams
It is a bit of a distance today off our car but worth the trip.. The Personnel are very friendly and kind. Our car was fixed in a timely manner.