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July 2020 by Nana B.
This is one of the better Office Depot in the area. Maybe the staff and management can be sent to the Reston branch to teach them proper manner. The Office Depot in Reston is run by RUDE staff member. Shameful the management is just as bad.
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September 2019 by Andrew Pippos
Good back to school selection
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April 2019 by Rai R.
I hope this location remains open. It's right in a strip mall next to Michaels and it's never busy but had pretty much any supplies I need. True you almost have to know where to look as employees are scarce but it's easy to find items. Very polite employees who sometimes aha. To deal with difficult customers
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April 2019 by Sahra J.
Zero customer service, Everytime I go here they are short on staff. And the ones that are working don't know how to print stuff. Keep a proper person in print and copy section.
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February 2019 by Peter S.
This place doesn't even deserve single star, I wish Yelp has option of zero rating. I got kicked out at 8:58 because the store is closing at 9pm. No flexibility to wait for a customer to grab the supplies in short time is not allowed in this store. I am cancelling my office depot membership
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February 2019 by Shell H.
Amazing customer service! Accurate print jobs. Patient and knowledgeable staff in printing department.
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February 2019 by Mike G.
Absolutely disgusting store. Always seems under staffed, and despite the mess the employees are. Always either no where to be found, or lounging around in the print department. The store is a total mess, with stains and trash laying everywhere, just look at the picture! Sad, I remember in the early 2000s these stores were always well maintained. What changed?
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January 2019 by Ryan S.
I don't normally leave reviews, and i'm mixed about my experience here. The two ladies at the print center who helped me were very nice, but the young Asian guy with glasses was very unprofessional, borderline hostile to me. I went in to have 15 copies of a ten page document printed in color. I emailed it to the address he told me to. It was a large file, so it was taking a while to download. He started waiting on other people, which was fine -- even though he had two other people helping him. He also told me it would be $0.72 per side even though I looked online and it was $0.42 per side plus 30% off. He dismissed me to go to self serve. After that didn't work, he said my file was too large (90 MB, which i told him in the beginning) and said the store could only handle 30 MB files (why didn't he tell me that before I spent 30 minutes there???). Anyhow, I came home and used their online tool to upload the job. It charged me $0.42 a side and the 30% off coupon worked. I called the store to make sure it was alright, and the woman says the file finally opened after I left!!!! Why'd he waste my time like that? When I went back to pick up the job, he grabbed the box and shoved it at me, while the polite younger lady behind the counter was all smiles. I hate to say it, but Office Depot should get rid of him. If he's good at the printing or if you cannot find anybody better, put him on night shift so he can't ruin anybody else's day.
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October 2017 by Haj R.
One of the few stores that carry my home printer ink (may be time for a new printer). The store has a wide variety of printer ink cartridges (some are overpriced). Also carry a large selection of office and school supplies. Staff are friendly on my recent visits. Plenty of parking in the front of the store.
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August 2017 by Nessa R.
I went to Office Depot for the first time ever on Wednesday for the 1cent sale. Found everything I needed and the cashier named Bara I believe was his name was super nice! Great customer service.
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August 2017 by Rolie P.
Lesson learned always trust the reviews .NO CUSTOMER SERVICE. Guy "passing the buck" oh I don't know how to do that wait for that other guy ... other guy doesn't acknowledge the fact he is tied up and people need him and doesn't even ask for back up!
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June 2017 by Sari S.
Went to this store two weeks ago to buy a desk that was on sale. They didn't have it in stock and the manager told me that I could order it online free shipping and have it Monday (I was there on a Friday). That's sounds good. He placed the order and paid for it but then learned it wouldn't ship until the 20th (Which is almost 2weeks later, instead of 3days). That's a huge difference. I cancelled the order. For some reason they could not reimburse me my $148. I was told it would automatically go back into my account. It's the weekend and waited until the next Wednesday. Still nothing in account. Went in, same manager helped me and said it looks like the refund is pending. He copied my receipts and said he would call Friday morning, because he is off on Thursday, and find out why the money has not been reimbursed. At 12:30pm, I had not heard from him. I called, he said he hasn't called and will call me back. 10 minutes later he calls me and says it takes 7-10 days. My husband goes in this past Monday, manager wasn't there, and the gentleman calls the 800# and now we have to wait 3-4 weeks for a check to be mailed to us, because no one knows what happened. I work in retail and have never seen such non sense. The sad things is, he could of sent me to the Reston store (who had it in stock) and we would of never had to gone through this entire mess. Never seen something so disorganized.
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November 2016 by Rai R.
Located close to Costco in a small mall with Target and Michaels. Like Staples and has everything pretty well laid out to find. Not many employees so you ave to catch one at the register if you need personal help. Hope this on stays open as its a great go-to to find supplies.
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October 2016 by Hana B.
I was having difficulty printing a passport photoe and Christian here helped me quickly and perfectly! This place now is my to go place for any printing...
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September 2016 by Janelle S.
Absolutely unethical- no return of cash $439.00 for over 2 weeks now Corporate Phillipine's manager tells me one month! So they will be using my money for 30days and my 12 year old has no computer! Buyer beware! Manager promised refund by Monday, Employee said Call Go Depot- I have another name for it!