Navy Federal Credit Union is highly praised for its friendly and helpful staff. Customers often mention the excellent treatment they receive, with staff members like Teresa and Fatima providing professional, kind, and detailed service. One visitor appreciated how Teresa quickly and efficiently notarized documents for free, saving money compared to other places that charged for signatures. Fatima was noted for her helpfulness and clear explanations during the process. The staff consistently makes members feel valued and assists them through various financial needs. Customers also highlight the convenience of getting in and out quickly, despite occasional parking challenges in a strip mall location. Additionally, John Yates received special praise for his patience and support during a difficult personal time, helping a member manage multiple financial issues after her husband's passing. Overall, Navy Federal Credit Union is seen as a great branch with caring, professional people dedicated to serving their members.
