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April 2023 by 1500 watts and a Wire
Helped me find the hard to find parts I was looking for. Big thanks to the assistant store manager Doug .
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March 2023 by Hamid Isber
They authoritatively asked for identification when picking up a $7.50 item for an order placed online, even after I provided them with the order number and shown them the order email confirmation on my phone. They claim it's a company policy, are rude, and treat all customers as thieves until proven to them otherwise. As many other reviewers said, stay away, and if indeed it's a company policy, then it's more reason to take your business elsewhere.
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March 2023 by Isabella T.
Very rude & unprofessional employees. Needed power steering fluid for a '64 Thunderbird. The employee on the phone would talk over me before I could finish a sentence and would try to tell me I was wrong with the parts I was asking for. Mind you, I called the dealership which they advised me that I could purchase products from different vendors. Very disappointed and highly recommend NAPA hire employees that are knowledgeable and will listen to a customer instead of talking over them.
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January 2022 by Chris M.
These guys know better what they are doing and most of the time have the part you need. Nothing exotic like Lambo or Maserati. If you have a regular vehicle, need a part of fluid they can help. I have been shopping in NAPA (Fairfax auto parts) for 20+ years with a variety of vehicles. Give them a try. I like to try to shop here vs walmart; I believe in small business and this is the place for that.
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October 2021 by Armando Martinez
Goos store customer service
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September 2021 by Scott Anderson
They had the one thing I nodded. I needed something to get sap off of my car.
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June 2021 by Sujith Nandi
The owner/manager of the store were of a great help, they helped me in choosing and fixing my car battery. Very genuine and honest store. Thank you!!!
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June 2021 by Reginald Dumas
Don't have sh......
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April 2021 by Bella-Flamingo
Andrew helped me and he was super nice. I'll definitely be back
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October 2020 by Matt McMahon
Knowledgeable and helpful staff
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September 2020 by Chuck M.
Stay away from this place if your smart !!!!!!
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July 2020 by Rimoun Suliman
Adrew the manager was incredible helpfulHe took the time to help me find a part that they didn't even sell. His attitude was amazing and had great customer service. I bought a wrong part and without hesitation he returned it for me. Thank you Andrew!
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February 2020 by hamad ul hassan
Very good rait's all market to cheaper
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January 2020 by Charlie Frantz
I have been to Fairfax Auto parts many times and have never been disappointed. The quality of their parts IMHO is much better than you would find those chain stores, you know the ones I mean. Andrew is amazing and has given us some great advice on the restoration project my son and I are doing. I hope your experiences are as good as mine!
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December 2019 by edward napoleon
Great local Auto parts chain. Usually have any parts needed or can get them. Prices are usually better than other national chains.
