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March 2023 by Rebecca Gillette
Honestly right now I would not even give 1 star. I have been dealing with MT bank for almost 2 months to try to obtain bank cards for my personal and business account with my correct name on it. I have gone into the bank numerous times and have had about 15 cards now mailed to me over the last 2 months and all incorrect. I have missed hours from work because they refuse to help me on Saturdays. I have had the branch manager reach tell me she would contact me to make sure I got the correct card, well clearly she never contacted and now refuses to answer my calls. Her along with Jennifer Dove from the bank refuses to talk to me and guess what ??? I still do not have a card that has my correct name on it. I have also been told since I am secondary on the account I can’t close the account. So now I had to change my deposits and have it go back into the credit Union. Have my inheritance money wired to the credit union. And my husband and I are basically forced to have separate accounts now because if you can’t get a card with a name correct what do you think will happen to my money. Worst bank ever. Do not ho to this location at all. They don’t care and they don’t follow through
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December 2022 by Barbara Weyzen
Branch staff are nice but customer service is none existent. I keep getting locked out of online banking despite having the right login and calling customer service results in listening to the same waiting music for up to 58 minutes.
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October 2020 by freida thornton
Julie is amazing but this location sucks when she's not working its completely gone down hill
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September 2020 by karen beazell
Seems like the quality of their customer service has gone down........
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June 2020 by William Walker
Every body at this bank, very nice & willing to help you, I know I picked a great bank
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May 2020 by William Bernard James
Absolutely the worst bank ever. I took a cashiers check from that branch to cash it and they refused to cash their own check.
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February 2017 by David B
I've been a member of several different banks over my many years. My needs are pretty simple, and every time I've went inside for service, they have been helpful, friendly, and efficient. Since this bank is small, it may not have all of the services that large banks offer, but those are not the services I need. Their mobile app is intuitive and useful. Their ATM allows me to make deposits and withdraw money at no charge. Quite frankly, this is a fine bank.
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December 2016 by david rozier
Teller just picked her noise in front of me...and took forever
