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November 2024 by Thomas Cruise
Tony and Chris were great, very informative and helped me pick a good mattress! And a pleasure to talk to as well
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October 2024 by M F
Tony helped me to pick a mattress for my young baby. He was very friendly and profesional. This is the second time I purchase a mattress from this store. Great customer service! Thank you Tony!
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October 2024 by diane hotaling
Tony and Chris are amazing!!!
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October 2024 by akriti oswal
Tony at the sterling store was amazing. Great experience and he has an incredible deep knowledge on mattresses and sleep. Thankyou so much for helping us choose the best for us.
Thanks
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October 2024 by Cara Swanson Papenheim
Went in just intending “to look” but ended up purchasing. Manish was very low pressure, which my husband and I appreciated, but also very informative. Overall, we were in the store for about an hour, testing various beds and options and finding what made the most sense for us. Manish gave us a lot of options and then also gave us time to discuss and retry a few of our favorites. I usually hate furniture stores etc because the checkout process can be long and painful, but this was quick. He included pillows as a bonus to our purchase and even the delivery was fast, on time to what was quoted, and easy as we had a mattress removed as well.
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October 2024 by Sudhakar Kotagiri
Excellent experience and very knowledgable Team. Even shared latest discount. We were in and out in no time.
Thanks to Tony and Simran.
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October 2024 by summit sirohi
Great service by Tony
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October 2024 by Alex Kelley
Great experience at the store and with Tony, he took the time to explain the different types of mattresses and he made sure I got exactly what I wanted!!!
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October 2024 by Yvonne Varuka
Professional and not pushy. They work with your budget and make choices very easy
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September 2024 by Ray Bradish
The in-store experience was the better part of the total purchase experience. The delivery, however, had several concerns. The crew of two seemed like they were on a strict time allowance and anxious to get in and out. Issues were the height of the bed which they failed to compare with the one that they removed- glad they left the additional legs behind for me to do the work of raising the bed height. No headboard kit was delivered with the product. It was unclear if they had it that they would even install it. In disconnecting the headboard from the old bed frame to move it out for the new bed install, they did not have any tools to do so and I had to provide the screwdriver and wrench. They insisted on removing the headboard and upon doing so took the nuts but left the bolts. When the departed I drove to the Mattress Warehouse store and was given a headboard install kit for self-installation. Then I had to run to the hardware store to buy new nuts to match the bolts. Three hours later we had a working bed solution. I can say that the average homeowner purchaser would not tolerate this level of installation practices - expecting more of a complete install. The Tempur-Pedic bed is great, but I do not have anything good to say about their contractors who did the delivery and setup. Feel lucky that you're getting 3 stars.
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September 2024 by Sridevi Maddipati
Nikhil
is very helpful
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September 2024 by Jessica Munoz
Amazing customer service! Manish worked hard to give us the best deal. And they delivered super quick! Come get your mattress here!
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September 2024 by Andrea Proctor
I highly recommend shopping for a new mattress at Mattress Warehouse of Sterling. Manish was absolutely amazing. He is extremely knowledgeable about the large variety of mattresses and asks all the right questions to determine the correct mattress for his customers. He was able to help me and my fiancé find the perfect mattress for us.
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September 2024 by Rhonda Anderson
Manish was super helpful, patient, and understood my criteria for purchase. He helped find the perfect set and made sure all the delivery and extras were affordable. Will definitely be back and recommend highly!
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August 2024 by Claudia Davila
My fiancé and I went to Mattress Warehouse, and Manish Arora gave wonderful customer service and was knowledgeable about the mattresses we were looking for. I am a happy customer.