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8:30AM - 7:30PM
45591 Dulles Eastern Plaza Suite 132, Sterling
Mailbox Centers
“Today I came into the store to return some items to Amazon but they sent me labels to print out which I did, but only to be informed by Ari that I would have to put the labels on myself in seperate boxes. He sensed that I was frustrated with the process (because it was my first time) and not his fault at all, but proceeded to help me by changing the return process on Amazon for every single item to be able to do the return in the store with no hassle. He was VERY patient and compassionate and lifted a huge load off of my shoulders. I am extremely satisfied with his service and performance and pray that he will continue to be a blessing to others as he was to me. He needs a raise for his outstanding service. Thank you Ari!?”
8:30AM - 7:30PM
13344 Franklin Farm Rd A, Herndon
Mailbox Centers
“Anusha and swapna are the most dedicated young women and you are so lucky to have such helpful employees at store 7640. Everyone at this store are always so helpful, especially to us seniors. So patient and kind.”
“I went to two other big box stores for international passport photos without any success. Went to Postal Plus 3 minutes before closing time and the owner was gracious enough to take my photos. He was very knowledgeable and cares about his customers!”
8:30AM - 7:30PM
43330 Junction Plaza Suite 164, Ashburn
Mailbox Centers
“Very courteos and helpful store members. They always provide prompt service and willing to go above and beyond to help. This store is always my 'Go-To' place and I truly appreciate the quality of the service they provide to all the customers.”
“A shout-out to manager Marlon, a hands-on leader whose proactive approach is commendable.
He's not just a manager but a part of the crew, eagerly jumping in to handle boxes and readily engaging with customers and staff.
Marlon's love for his job shines through his constant smile and the energy he brings, making the store feel like his playground.
Whether he’s packing boxes, chatting with customers, or enjoying the workday hustle, his passion is palpable.
I frequent this UPS store for Amazon returns and shipping our own packages, and it’s always a delight to interact with the team.
Alex deserves a special mention for impeccably directing the flow of operations, ensuring seamless coordination between customers and UPS drivers.
During COVID-19, as online shopping became our norm, this UPS store has been the backbone of Great Falls. Their diligent work, often under the pressure of processing multiple returns and coordinating with heavy UPS trucks, has not gone unnoticed.
We, as a community, owe them our support for their tireless efforts.
Every team member, from Evy, the young lady with the striking purple hair highlight to the young assistant Jaalen, with his always smiling face, provides exemplary service. I can’t tell you how many times I have forgotten box and they have provided assistance or printing labels directly to their printer with speed and efficiency all that requires effort, knowledge and ability to do a great work and all of them provided that and more.
They offer a range of supplies, like tape at reasonable prices, and boxes for those last-minute Amazon drop-offs.
This team's diversity in personalities and strengths creates a perfect blend, making this UPS store the go-to for all our mailing needs. I wouldn't dream of going elsewhere and I extend my heartfelt thanks to Marlon for his exceptional leadership.
His skill in managing both his staff and customers ensures the store meets our neighborhood’s high standards.
A gentle reminder to the community: although the team is accommodating, we should respect their closing hours. Let’s not make last-minute visits - they deserve to join their families on time.
Thank you, UPS Store team, for your remarkable service. We cherish Marlon, Alex, Evy, Jaalen and the entire UPS drivers team.
Looking forward to many more years with you as part of our Great Falls Village family.
I recently distributed chocolates as a token of appreciation, and I encourage all Great Falls residents to consider dropping off a thank you gift for this amazing team. They go above and beyond, often working after hours to process our items, ensuring we receive our refund statuses promptly. So, if you have sweets or any kind of treat to share, please do. They are a treasure to our community, deserving of our utmost respect and recognition for their hard work.”
“My experience with UPS at South Lakes Shopping Center has always been positive!! The staff is consistently positive,friendly and accommodating. Special shoutout Semaj!!”
8:30AM - 7:30PM
42395 Ryan Rd #112, Ashburn
Mailbox Centers
“Staff were extremely professional, efficient, and speedy! I brought a couple of documents to be signed by the Notary Public (as a walk-in without an appointment), and the store manager was quite helpful in getting us in and out quickly. The procedure could not have been simpler or the staff more attentive. Excellent client service, much appreciated!”
“I don't remember the name of the guy who helped me, the only thing I know is that I loved the way he received me, very respectful and a very good employee of the store, very excellent service, I loved it.”
“I’d give 10 stars if I could. I was returning some Amazon purchases and I messed up everything there was to mess up, and the guy at this store took care of everything for me including swapping packaging bags to save me money. Then I got home and realized I messed up return labels as well! Went back and the pulled out my packages and fixed that for me in as well. All was done quickly, friendly and professionally. This is beyond great service - this is being treated like family. Thank you!”
“I go out of my way to utilize services here. Staff is always kind and helpful. The manager Alex is great. I’ve witnessed rude customers and he is always kind. As a small business owner myself, I truly appreciate him and this specific location.”
“I went to this store because they've done a good job with earlier print requests when my printer wasn't up to them. This time, I had a large job in 3 pdfs on my phone, and Nicky was trying to help me when the e-mails with the pdfs kept repeating 'couldn't send'. She did NOT stop trying to find a solution - was also very helpful about choices of format - and when eventually it just seemed like nothing was going to fix this and it appeared that my WiFi connection was a problem, she suggested leaving the store and trying from farther away. I did that, it worked, and when I came back into the store she was doing a big 'yaaay', which all made me feel like she was really invested in solving my problem (thank you, Nicky).”
9:00 AM - 7:00 PM
44111 Ashburn Village Blvd, Ashburn
Mailbox Centers
“I came in last week to notarize some papers and I was in and out. As soon as I walked in I was greeted. The guy behind the counter was pleasant, professional and knowledgeable. I will definitely use this as my UPS store from here on out.”
“Wonderful, caring service!I had been trying for 4 months to get some detailed documentary work witnessed with a guaranteed follow up by a foreign government.Two other businesses agreed to help but then let me down when the follow up calls came, so my applications failed.Finally, it was suggested that I try Postal Connections in Lansdowne Town Center. Vanita at Postal Connections was willing to assist and even checked back with me when she wasn’t called for a follow up after two weeks. When they did call, she was amazing and my application was finally approved. Her diligence and attention to detail is thoroughly appreciated!Thanks so much! .”
“Ron, Cat and the UPS team are amazing, they have helped me with all my printing/scanning needs over the last few years. No matter how big or small my job was, they were patient and tried their best to meet my deadlines. I appreciate all your help over the few years!”
“Dear ups,
The staffs are very nice, efficient , excellent service and helpful with things that we have no clue about. Ups is the best company I have ever dealt with because I never faced any issues and was able to have clear view on how things work and how prices counted.
Thank you for your understanding and cooperation.
Nizar aljamal
Economist”
“I have been using this location for almost three years. The staff are very nice, respectful, and super attentive to details.
I will keep coming to send my packages and get my paperwork done with you all.”
“The owner is great. I had an emergency one day shipment. The destination was in an extended service area. No overnight service was available. The owner thinking outside of the box figured out a nearby city that the shipment could go to another UPS store for pickup there the next day. With his help he solved our problem.”
9AM - 7:30PM
4094 Majestic Ln, Fairfax
Mailbox Centers
“I found a great UPS store in Fairfax with excellent customer service! It's always worth the extra trip when the staff is friendly and helpful. Their service is really stand out for me to choose them over closer locations.
I really earned my loyalty. It’s great to hear about local businesses that consistently provide such good service.”
“Top notch service from Charles. I was super exhausted and needed some expert advice and support to get two packages mailed. Charles provided me with multiple options and superior service. Thanks a million.”
9 AM - 9 PM
12210 Fairfax Towne Center, Fairfax
Mailbox Centers
“I have always had good service at this location, surprised to see all the negative reviews. Also get things notarized there occasionally. I am happy to pay small premium to get in & out fast.”
8:30AM - 7:30PM
25050 Riding Plz #130, South Riding
Mailbox Centers
“This place has been helpful every time I have been there. Always a fast service and never a long line. Eric was helpful today in helping me print out some paperwork. Thank you Eric!”
“We used this establishment a few times now, since moving our company in the Virginia area. We were amazed of the knowledge and how customer friendly our staff reported”
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“Mike was great. Despite handling everything on his own & juggling multiple tasks, he remained patient & delivered top notch customer service. He also seemed very knowledgeable, which made the whole experience smooth!”