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October 2023 by Jessica Fiermen
I’ve been to this shop a few times for the last few years and every time I come, what I ask for is exactly what I get. I especially love that the braiders aren’t too firm while braiding as I’m tender-headed.
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October 2023 by Bri C
The braider was really nice. Nice customer service here. I purchased human hair bundles and got my hair done three days before my trip. I moisturized and platted the hair up and kept it wrapped for those next three days and the night before going on my trip, I combed through the hair, however, two hours later, the hair kept matting. Through my entire vacation, the hair matted, shedded, and kept drying despite moisturizing and detangling it. This is the hair 1 week after getting it done. I had to cut it off because the matting was atrocious. There wasn’t much human hair bundle options to choose from. I spent $165 on two bundles, money down the drain
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September 2023 by arrie Childs
Love the environment. Very friendly people here and good music! I love my braids! Thank you.
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August 2023 by TIFFANY PHILLIPS
I love the idea of beauty store in the front and salon in the back! It's Black Woman Owned too! They've done my cornrows on 2 different occasions and I love them! Price is great, store is clean, and music selection is on point! Definitely recommend them!
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July 2023 by J. Harris
2nd time here, definitely looking to patronize "black owned" businesses.Everything was priced so high!!!I purchased more hair just incase I needed extra and when I asked if I could bring back any "Unopened" hair for exchange or return I received a dead head shake "no".I didn't feel a receptive energy. Unfortunately I will not be returning a 3rd time.
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May 2023 by Nisha Marshall
We walked in to buy hair. No employees greeted us for the first 10 minutes of walking around in circles cause their selection is so small and limited. As we were looking my niece had to use the restroom the lady just walked away and looked to have an attitude that we needed to use the restroom. We were still going to buy product from them. Only for my niece to leave the bathroom and that rude lady went to go check it after her. And then the last straw was the dirty looks we kept receiving while shopping which had originally started when we first walked in. They’re more focused on their salon in the back and not with the store up front. Just poor attitude all around never coming back.
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April 2023 by Andreya Green
I have been looking for this product for a really long time which is no longer sold in the UK. I came across this shop on instagram and even though they are based in USA, they couldn’t have done more to help me. They were so quick and professional in responding to my many questions even with the time difference. The items arrived very quick and even found some surprise free samples. I will definitely recommend them to anyone as am really pleased with my purchase. Thank you for all your help!!!
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April 2023 by Khalia Bell
Staff are nice and helpful, finally a place close that knows how to handle curls
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March 2023 by Rita
This review is based solely on the store I’ve never been in the braiding shop. It’s the only beauty supply store of its kind in the area and it is awful just the worst . They never have products worth wasting your money on.
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December 2022 by CaShannah Breland
Came in to get knotless braids, had a good experience. The stylist was so nice and friendly. Will be coming back in a few weeks to get another style.
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October 2022 by Shelly B.
This place was recommended so I scheduled an appointment through the Booksy app, that charges $14 which was to be deducted from the service once provided. Confirmation was received in the morning via email. I drove 30 min to this place to find out they sent me an email 3.5 hours before my appointment that it was cancelled. There were no other beauticians that could do the two-strand twist. A phone call and/or text would had meant more immediate notification. But imagine my surprise to learn they do not refund back the $14 pre-payment and want you to reschedule. So essentially, you pay $14 for a service that may or may not happen at the discretion of this company. No Thank you. This business model is not satisfactory for me, therefore a customer lost. I highly recommend Sheldeez as I never received this type of service. I ended up doing my child's hair myself and it looked as good if not better than any beautician has done.
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October 2022 by Elijah Berry
Great hairstylist! Will be coming back soonUpdate 2022: Still as great per usual. Styled and redid my new set of locs. Thank you
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October 2022 by Erika Newton
Nadine did an excellent job with my cornrows! She was very professional and friendly. I highly recommend Lys' secret! I will definitely be going again.
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August 2022 by Noelle B
I’d been looking for a Black owned hair store and discovered Lys’! After going a couple times for hair products, I realized there was also a salon for braiding/twists etc. I tried out yesterday and I’m so happy I did! Fast, comfortable, and loved the end result (Senegalese twists, waist length). Convenient Bonus: hair can be purchased right there; the correct hair for the style you want! One stop shop. Be sure to include how long you want your hair in the notes if you book online so they can provide enough time in between clients. Christelle was GREAT! Ambiance bonus: the music, I Shazammed so many songs, got a whole new playlist ? .
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June 2022 by akilah wright
Do not order hair from them or you will never receive it. I ordered hair almost a month ago and still have not received my items. I sent an email for the tracking number and no response. Worst costumer service ever!
