-
March 2024 by Jennifer Lovelace
Brent and his team were incredible!Service: General repairs & maintenance
-
March 2024 by Brian D
Loudoun Motors continues to impress me with their superior customer service and fair pricing. They act in the best interest of the customer, helping to prioritize what is needed now and what can be done at a later visit.The team works together and communicates effectively.
-
February 2024 by Marvin Quintana
Great people to do business with. There were no hidden fees or dealer mark ups when I purchased my car from them!
-
February 2024 by Tom Woolfolk
I knew what I wanted, and the vehicle offered was a near perfect match. Pricing was competitive, and most important of all, Mark made the process thoroughly enjoyable. I'm quite happy with my new (to me) vehicle!
-
November 2023 by Anissa Rose Deely
I am beyond satisfied with the service at Loudoun Motors. I have taken both my vehicles there in the past few weeks. I have an antique Cadillac and a Range Rover. I received excellent customer service as well as my cars being repaired with a very quick turnaround time at a reasonable price. I highly recommend this shop.Services: Tires
-
November 2023 by Corinna
We had the best experience at this dealership! We were not pressured to make a purchase AT ALL. We were provided with the service records and CarFax before we even had to ask for it. Took the vehicle for a test drive and was highly encouraged to take our time test driving it and get it up to highway speeds. Mark was a fantastic person to deal with and made the entire process so easy and what seemed to be effortless to him. We drove 3 hours to and 3 hours back for this vehicle and we would gladly make the drive in the future if it meant we got the same experience this time! Cannot recommend Loudoun Motors enough!!! Finally got our family car for our growing family. Thanks guys!
-
October 2023 by James Pavlik
I had Loudoun motors upgrade my rear differential, from an open differential to a limited slip differential. They did an excellent job, brought everything within specifications, and even though they ran into some supply chain difficulties, they kept me informed in every step of the process. I would definitely go with loud motors again for any other repairs or upgrades to my vehicle.
-
September 2023 by Linh Adams
Highly recommended. Mark and this dealership are not the typical car salesmen you would think of. I hated dealerships for their pushy sale tactic and costing you hours for negotiation and financing. We had to come back twice for our car, but if we were ready on the first day with the check, we would have been in and out with our new car within 2 hours. Mark stayed back late to accommodate us (but don't expect that, be early if you can :) Competitive pricing. I can't believe i have something good to say about car dealership but yes, I was 100% happy with this one. We had high expectations and Mark exceeded them all. We will be going to Mark's only going forwards. You won't be disappointed.
-
September 2023 by Brandon Coble
Loudoun Motors is by far my favorite local shop. Mark and Brent are extremely professional and transparent with the work estimates. I will definitely use this shop again.Service: Steering & suspension repair
-
August 2023 by Andrew White
These guys get it. Best buying experience of my life. Friendly, straight forward and extremely honest. I would recommend Loudoun Motors to all of my friends and family knowing they will be taken care of. Very impressive.
-
July 2023 by Daniel Lewis
My family has been going to Loudoun Motors for a long time and have had NO unsatisfactory experiences.Services: Brakes
-
July 2023 by Anthony Taylor
We brought our car to Loudoun Motors for a second opinion after the dealer we had been taking it to told us that we needed to replace the engine. This would have cost over $6,000. Loudoun Motors thoroughly checked it out and determined nothing was wrong with the engine and also determined a couple other dealer recommended maintenance issues weren't needed saving us a lot of money. Needless to say we will be bringing our cars to Loudoun Motors for maintenance in the future. We also bought a used car through Loudoun Motors and have been very happy with it. They did a great job of fixing it up before turning it over to us. They were also good about fixing a couple of minor issues we discovered laterServices: General repairs & maintenance
-
June 2023 by David Aramony
After several years of second guessing and having to fact check dealership(s), it is relieving to find a truly honest mechanic. I gave, the owner, Brent a call after a Jeep dealer quoted an exorbitant amount for front brakes/rotors and basic engine maintenance. From the start, Brent said "I won't be the cheapest but I'll stand by the work and won't sell you anything you don't need."Because of this motto, I made the trek out from Arlington and did not regret it. Upon inspecting the vehicle, Loudoun Motors explained every repair with pictures and did not pressure a single one. Brent even recommended I return back to the dealership for a coolant leak as it would likely be covered by warranty...even though he could've done the work himself.Ultimately, I spent about 65% of what the charged for the same service and had a much better experience. Not to mention, thanks to Brent's advice, the dealer installed a new radiator under manufacture warranty (a repair Jeep "values" at over $2K).Services: General repairs & maintenance
-
March 2023 by wamique F
This place is fantastic! Extremely straight forward and awesome communication. Brent was very honest and did exactly what was needed. The electronic system they use is also very handy!Service: Steering & suspension repair
-
February 2023 by Jon Ireland
Took Audi in for inspection and engine light and whine from interior blower. All got fixed and found control arm bushings rotted (10 yr old car). They do a very thorough inspection with pics. No pressure you can select repair or deny on each item. Friendly very knowledgeable and quick.Services: Wheel alignment
