-
November 2023 by Carissa
I think this was hands down the easiest and quickest experience we have had for buying a car. We were in a huge time crunch and had one day (with 2 hours) to get a car - Dave Kim had us in and out within 2 hours. He was thorough, fast, and understood our needs. We are grateful for such and easy and positive experience. Thank you also to Laura, the finance manager who so quickly turned everything out at top speed to get us on the road.
-
November 2023 by Kelsey M.
Bob Derby at Lindsay was extremely helpful and patient. There were a lot of moving parts to my purchase and he helped make it a seamless process!
-
November 2023 by Rick M.
I worked with Alfonso at Lindsay VW to buy a used 2017 GTI remotely that I found on their website. The car was in great condition and was well represented by the ad. Alfonso was fantastic through the entire experience, made the transaction easy over the phone, and even picked me up at the airport when I flew in to pick up the car. Mike in finance was ready for me and the paperwork was seamless.
-
November 2023 by Chanel T.
I have been going to Lindsay Dulles for the last couple of years. I purchased my new vehicle from this location in 2021 and have been returning for my scheduled maintenance. Recently my check engine light was on so during my scheduled maintenance they recommended I get it checked. I agreed to the service and the charge for the diagnostic. It was a Saturday so I expected my car to be there most of the day as usual. When I was told it was ready the service advisor I was working with said they were unable to figure out the issue because they were so busy and that I would need to bring it back in and that he would follow up with me during the week to find a time. The follow up didn't happen so I ended up calling towards the end of the following week. Once we made contact he again said he would contact me to bring it in once he found a day that next week. Again that didn't happen. I was pretty frustrated with the back and forth so I ended up calling to request to work with a different advisor and was assigned Erik. Erik was great and made sure the situation was handled (even with it taking 2 more visits to the shop to pinpoint the issue). He was very professional and provided excellent customer service and now my check engine light is finally off! With my previous frustration I was determined not to go back to Lindsay Dulles but Erik made everything right so I will definitely return.
-
November 2023 by Kadian Hall
I recently purchased my first VW as I’ve been a Honda girl my whole adult life. My car guy (now friend) Tom “TW” Whiley made the process so easy and stress free. The entire team was really friendly and they listened to the things I wanted and accommodated my crazy work schedules. I’m looking forward to a great relationship with this dealership and with my new friend TW.
-
October 2023 by C D.
This place is not like any other auto dealership I have ever experienced. From the moment I stepped in and spoke to the wonderful reception person who paired me with a fantastic sales person named Kevin Morales. Kevin listened and helped find what would work for our family and helped us choose our first electric vehicle (VW ID4 ProS) and we love it! The fun, yes I said fun, didn't stop there. I was dreading the financing department, where I usually feel like they are trying to take advantage or slip something by me. Not this time! Josue Manzanares was thorough and helped us understand exactly how a lease works since it was our first time and made us comfortable with the decision we made. Larry has reached out as well to follow up one some other items and I am telling you. It's a dealership like no other! Need a VW? GO NOW!
-
October 2023 by Christopher M
Me and my wife were searching for a replacement for her 2011 Nissan to get ready to expand our family. After calling countless dealerships in the NJ area with no help, Jeff Reves reached out and discussed with us about our interest in a 2024 Atlas Cross Sport. Being 3 hours away from the dealer Jeff managed to go over all the numbers for our trade and down payment to get us as close to what we wanted as possible, all while securing the car for us while it was still in transit to the dealer. Once we arrived everything went EXTREMELY smooth and we were in and out of there in a few hours and back home with our new car. Thank you again Jeff and we will definitely be back for a car for me!
-
October 2023 by Mel
We had the most incredible car buying experience at Lindsay Dulles. Our sales rep was Nick Rosa, and I cannot stress enough what a smooth and stress free experience he made for us. Nick is extremely down to earth, authentic, and truly cares about his customers. I have had many sales reps make me feel uncomfortable by being too pushy, fake, or salesy, but I can assure anyone reading this that my experience was exactly the opposite.My fiance and I saw a car we fell in love with online, went to Lindsay the next day to test drive it, we went ahead and purchased the vehicle and we were out the door in a few hours feeling great about our purchase. Buying a car can be stressful, and having sales people you feel are hiking up prices, or treat the process like a game can make things worse. Buying at Lindsay was as smooth as buying a coffee. No need to haggle either because you know you are getting the absolute best price in the area for their used vehicle selection.
-
October 2023 by Stu Feddersen
Just purchased a new ID4 and my experience was stellar. David and Israel in sales were personable and professional and made the process go smoothly. Henry in finance was informative and easy to work with as well. We have been driving VWs and Audi’s for many years and have always been treated well by Lindsay VW. Great Dealership and Great Service! Thank you all for your focus on customer experience!!
-
October 2023 by Frank B.
I recently had a great experience purchasing a pre-owned Mercedes from Lindsay VW of Dulles. Having worked in the automotive industry for nearly 30 years, I have experienced many dealers and they are not all the same. I would definitely purchase a vehicle from Lindsay again. I was connected to them from a search I made on cars.com that lead to a number of friendly conversations with my salesman Robert Derby. Bob was great to work with providing answers to all my questions and never pressured me or my wife as to the timing of our purchase. Everything flowed smoothly and my wife is extremely pleased with her purchase.
-
October 2023 by Leo S.
Enjoyed a great buying experience at Lindsay recently in purchasing my '24 Atlas CP. Bob Derby was my specialist and went above and beyond to arrange for multiple test drives and show multiple options and alternatives. Bob is a great example of customer advocacy and service-oriented selling. Thank you!
-
September 2023 by Carolyn K.
Approximately one month ago, I experienced one of the most surprising and yet wonderful car buying experiences in my life. My Grandson was very interested in a car he saw advertised in Sterling, Va. We decided to go and have look at this car. I'm happy to say this decision started us on a fantastic journey with a fantastic gentleman named Thomas Whiley who started off treating my Grandson in a respectful and friendly manner. Things only got better from there. Mr. Whiley was kind, patient, knowledgeable and too good to be true. He answered all our questions and addressed all our concerns. We purchased the car and every staff member treated us like very valued customers and friends. Bravo to everyone at Lindsay Volkswagen but especially Thomas Whiley who is A #1!!!
-
September 2023 by Sepideh Movahed
Lindsay Volkswagen is one of the most perfect and descent VW dealer. In our recent purchase, they help us a lot, time management was perfect. Joseph baker helped us greatly during our purchase. He was very kind and helpful through our purchase a new car. He answers all of our questions patiently and he help us perfectly in our decision to buy our new Atlas Cross Sport.
-
September 2023 by Ashley Griffin Gilchrist
I worked with Nick Rosa and it was a seamless and fantastic experience from start to finish! He was accommodating and patient while I juggled my 2-year-old during the purchasing process. They even had a playroom and brought toys into the office for my daughter. I live about 45 min from this dealership and could not leave with my car due to personal commitments. Nick organized a drop-off the next day around my schedule. It was so helpful and accessible. I highly recommend Nick and this fantastic dealership. Thanks to Nick and the dealership's service, I have a new red 2024 2024 Atlas Cross Sport that I LOVE. I am so happy with the quality of the service from Nick to the finance office.
-
September 2023 by Stephanie Knackstedt
We worked with Joseph Baker and it was a seamless experience from start to finish! He was incredibly helpful and extremely communicative- updating us with the status of the vehicle and gave us all the time we needed to make our decision- no pressure at all during the process. Highly recommend this dealership and Joseph. We ended up with a beautiful car and am so happy with the quality of service. The finance manager and sales manager were also extremely helpful and very nice throughout the entire transaction.
