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October 2024 by Laurie Nasta
Still like the pools, but they are unresponsive to complaints/concerns, and prices just go up/ change with little warning. Reston club was 'upgraded'..it is essentially just like Ashburn except Ashburn hasn't made all of their promised improvements, and despite having access when I started at club, now I don't..unless I want to spend more $. I've been complaining about the earth of pilates instructors since I started there, but they haven't addressed this shortcoming. Its good..I spend my money on this elsewhere so their loss. As a senior citizen I also think there are less classes for those needing gentler classes in prime slots..eves and weekends..not all seniors are retired!
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October 2024 by Ahamed Ramadan
It's a country-club/gym hybrid and the people are really nice there.
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August 2024 by June Lee
Came to celebrate my friend’s child birthday. That was the ONLY great party at this location. (I can say about this place!)
When entering, counter guy (only one person there) was eager to assist the young lady behind us instead of us who was next in line. Asked where to go for the party. Was assisted at the entrance door, but couldn’t get in without the code (took a hot min for the employee to figure that out! ?)
All having fun….. until my child got injured while swimming over to the edge to get out of the way from the slide exit. I approached the life guard asking what happen to my child. The life guard on duty at that post at the time of incident said “ I thought it was clear. So I gave a thumbs up!” My child got hit in the head. You’re a life guard, you should have not thought! You should have made sure. You put my child in DANGER!
Asked to speak to the supervisor, as walking away, a member, verbally lashed at me saying “Oh lady, get over it!” First of all, you as a grown man to yell at me for something that has nothing to do with you, STOP and grow up to mind your own business, and if your not going to help, stay out of it CHILD! You either don’t have children or if you do they must be scared of you!
My child was put in danger by an employee at this location (lifeguard didn’t do his job!) A guest (ME) was yelled at by a member (an adult acting like a CHILD), who has NO RESPECT for others. When ask by the supervisor to me “how to make it right”, I asked for the adult acting like a child to apologies to me and my daughter sincerely. They didn’t say or do anything. Why bother to ask in the first place?! So even the supervisor/manager doesn’t take charge of their peers/co-workers. (Basically I think no-one wants to admit the wrong doings!) There should be a mandatory once a month training for all of the employees there! (But I guess they’re too lazy.)
I don’t feel safe for my children and myself. Also was very disrespected by a member to a non member guest. This is my opinion, truth and only mines. I would never recommend this location and will NEVER come back. (Hence see some of the other recent reviews! Don’t be surprised.)
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August 2024 by Mehateme M. Boncampi
I really like this gym however I just wish they had newer gym equipment especially the treadmills like the other locations. It’s really a bummer when amenities in one location are inaccessible due to remodeling and you have to go to a different lifetime but also have to change your whole workout routine because they don’t have the same gym equipments.
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August 2024 by Hinna Amjad
This location was terrible. The whole place smelled like chlorine, locker rooms were a mess (cabinets coming apart, bathrooms disgusting), and overpacked. I cancelled my membership the very next day. If I’m paying $180/month for a single membership I expect it to be luxurious. This was the furthest thing from luxury or even just clean.
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July 2024 by Jose Medina
Great place to enjoy with family!!
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July 2024 by Khizar Saleem
If I could leave a 0/5 I would I have been a member since 2019 and the prices have doubled since then and the quality has dropped more then it has improved with higher costs. For instance the temperature between the sauna and lifting area is almost the same, the levels of humidity in this gym are unreasonably high especially during the summer. The sauna and steam room spend more time under “maintenance” then they do in active use, the gym back in 2019 was a lot better the quality and services actually made sense for a while until they hiked the prices and plummeted in quality. I’m fine with the basketball courts being converted into pickle ball the only downside is the fact that I have to wait 20 minutes to 30 minutes to get a game going and can’t just hop on to an empty court and need a reservation.
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July 2024 by Imran Qureshi
Zero stars for this unethical club. The leadership and the employees are equally unethical and super rude and indecent. You know when any organization and place that has a poor leadership and management, everyone else and their services will be also down the drain. Before expressing this review, me and my family was using Lifetime gym for more then 10 years. One of the employees have verbally harassed my 3 children, ages 10, 6, and 2, with vulgar words and they have humiliated and harassed my wife verbally as well. The management had no repercussions and resolution for this. We paid almost $400/month for our membership to receive this kind unethical behavior from them with zero apologies and resolution. Please take caution before coming in and signing up to this location in particular.
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July 2024 by Jayda Robinson
It would be great if they’d stop letting people’s kids play in the workout area. Can’t get on the machines because kids are playing on them
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June 2024 by Rahman Zikria
There is a worker called Jamarr he needs to leave customer service. He is very rude and needs to learn how to talk to people. You want a membership at a gym where someone welcomes you in not some rude and disinterested staff.
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May 2024 by Jonny 3.
To everyone wining and complaining, just know that this company gives 0 f*ks about how you feel. They know that people will continue to come regardless of what anyone says.
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April 2024 by Abdullah
This lifetime branch is the winner when it comes to the wide selection of equipment/machines that are available and the awesome staff. The Lifetime cafe is also great, and they recently renovated the surrounding space to include more areas where you can be productive after/before your workout. I love this LifeTime location!
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April 2024 by Cindy Clearwater
Love this place. Friday nt swim!!
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February 2024 by Alexi̸s̸ Lion
There was an issue with one of the staffs that got in contact with one of my family members and started sending them inappropriate photos of them. They ended up letting go of the person later on after doing and “investigation”. My whole family left after the incident and the staff was very insensitive. I was the only one who wanted to continue using the gym so when I spoke to one the staff members about the situation. They offer $140 per month for me alone. Before with my family I was paying $60, we have been going for 4 + years. You really get to see someone’s true colors. It’s just a gym but I thought they would be more understanding about the situation. I guess I was wrong.
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February 2024 by Claire Blanchet
Wow, what an experience, albeit a mediocre-to-bad one ! I went and toured this facility and I had the immediate displeasure of being escorted by the very indignant and disgruntled black gentleman who had been working at the front desk when I arrived. On the bright side, the facility was clean and well-equipped and it struck me that anyone could feel good working out here; however, when I remarked that I was most interested in the yoga and cycling classes, the gentleman touring me immediately remarked back that “it’s not all about the classes”, a curt thing to say that he also didn’t care to expand on, but I conceded. The remainder of tour was agreeable but, when I asked if there were any military discounts available because my wife and I are veterans, he said “that’s a very bad word, I don’t do discounts here no”. I’m not sure about anyone else, but I was taken aback and offended by his response and he made me feel as though I should have denigrated myself for asking. Anyways, the facility is great, management needs review and perhaps a lesson in social etiquette.
