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October 2024 by Cheryl McConnell
Staff was helpful with placing an order via phone. Annapolis store staff saved me from getting a sectional with fabric I would have hated as I had read the sample an ordered incorrect one. Sterling staff fixed the error for me. Only issue is advertising said 35% of and it ended up being only 32% which I still don’t understand.
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October 2024 by Kathy Bordell
Extremely helpful and wonderful to deal with
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September 2024 by Sasa
Friendly service by our advisor, Hector, who greeted us right away. Answered our questions, was attentive and also gave us enough space to browse. Very polite. Purchased a rocker. Would recommend working with Hector at this location.
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September 2024 by Elisha Rountree
La-Z-Boy at Sterling has always been a great place to shop. The staff is knowledgeable about their product line for sure, but they also listen and help you figure out what furniture, what material, even what color choices will achieve your goals. My experience when the product is delivered has been that it is built to last, it does look great, and it works like you wanted it to. After years of buying cheap junk or even pricey stuff with poor construction, everything from LaZBoy still keeps going. So I keep going back when I need something comfortable and great quality. Check the store out, you'll be glad you did.
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September 2024 by Donna Miller
The sales person was extremely helpful and knowledgeable, she went out of her way ensuring I found the perfect chair! I loved the store, it was beautiful with a large selection!
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September 2024 by Donald Nuss
Totally positive experience. No pressure, but lots of help.
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August 2024 by Julia Smith
Jessie was the very best at the Sterling store. Was helpful but not pushy and very knowledgeable.
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August 2024 by Susan Seid
Jessie was outstanding in every way: courteous, knowledgeable, efficient, patient! She provided all of my requested, full-sized swatches, directed me to floor samples that featured the sample textures and colors, and made my selection process easy. She explained the entire ordering, payment, and delivery process, too. There is teamwork at this showroom, and buying a sofa was a pleasure. I highly recommend this store! And I'll return.
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July 2024 by Ashley Gold Murphy
Great experience! Came in looking for a glider for our nursery and came out with way more than expected! Alex was awesome to work with and we are so excited to get our glider soon. Fun fact: you can turn any recliner into a glider by purchasing a reasonably priced glider base attachment! That opened up our options tremendously. Places like Pottery Barn take around 12 weeks for delivery but La-Z-Boy takes 5-8, if not in stock. We are lucky because our selection (fabric choice and everything) is in stock! We will call for (also reasonably priced) white glove delivery when we are ready. Thanks Alex and La-Z-Boy! We know this chair will be in our family for many years to come!
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July 2024 by Griffin Stein
Looking for a sofa and found one right away. Person helped me figure out best options to fit my needs. She was knowledgeable and caring.
Great experience.
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July 2024 by Danny Fularon
I like the free home design services. That really helped us make an overwhelming decision. La-Z-Boy has multiple beautiful selections to make the design. The support from the store personnel are very good. I urge you to try it out before making decisions in going with another store.
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July 2024 by Black Lion
Great service! I love my chair and a half.
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July 2024 by Jessica Mesbahi
Alex was helpful and patient and explained things very well.
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June 2024 by Omar Arroyo
Nice service, selections and offers.
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June 2024 by Julie Brady
A great experience working with Karen to buy a new sofa and loveseat. I love La-Z-Boy! Karen was very helpful picking out the fabric for my new furniture to make sure it would go with my current decor. Can't wait for my final products!
