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November 2023 by Bruce R. Hegyi
JK Moving is the standard. We’ve now used them three times. They are not cheap. But their people, from the initial estimator, through everyone involved in the packing and move are on time, professional, and courteous. The moving crew takes great care to protect the carpets, floors, and walls of your homes. I hope my wife and I never move again, but if we do, it will again be with JK Moving.
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November 2023 by Kathy G
Certainly had the A Team for our move. Guys did a fabulous job with everything arriving in great condition. Had one large bookcase that couldn’t go down the stairs so they levered it off the balcony! Very friendly and accommodating. A pleasure to work with! Exceeded our expectations.
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November 2023 by Erica
I had a great experience from beginning to end. The pricing was very reasonable and they were flexible with my moving needs. The movers were prompt, thorough, professional, and kind. They were even mindful of protecting the floors of my new place. I'd definitely use JK Moving Services again and recommend them to others!
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October 2023 by Alexis Stowe
I have used JJ Moving several times over the years and every time I have had an outstanding experience with them. They show up on time and work very diligently to complete the job quickly and efficiently and minimize your expenses. They pack everything carefully and there is no breakage. They unwrap the furniture and set it where you want it. I highly recommend JK Moving.
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October 2023 by Andrew Cecin
Extremely glad we chose JK to assist with our move from Baltimore to Tampa. The team was quick to respond to any questions or inquiries we had beforehand. The company texted us as the loading crew arrived to make sure they were on time and organized. The supervisor we worked with, Glenn, was amazing. Very efficient and professional leader who promised us a delivery on time, and made it happen. A few of my new coworkers who are also in the process of moving were complaining to me about how their shipments were delayed, etc with other moving companies. We never had to worry about the truck delaying. It arrived, with all of our stuff safely, on the exact day they promised. Quick, efficient, and NICE, workers. Would recommend JK to anyone on the lookout for a professional moving company. Will likely be a return customer. Thank you Glenn and JK!!!
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September 2023 by Aman F.
The actual costs were way off the non-binding estimate and the insurance company refused to reimburse. Left holding the bag.
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September 2023 by Shalini B.
I had a fantastic experience with Natalie H. as my mover from CA to VA. She made the entire process seamless, from providing me with a quick and accurate quote to ensuring that the actual move went off without a hitch. Her professionalism and attention to detail were evident throughout, and I couldn't have asked for a better moving experience. I highly recommend Natalie to anyone needing a reliable and efficient move.
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September 2023 by Kat S.
Went onto the website to request a quote... in my experience, quotes are emailed and then maybe there's a follow up phone call if there are questions. My experience with this company is that I never received a quote and instead have been receiving numerous phone calls from an automated machine every day this week. When a real person called I told them to stop calling me and they are STILL spamming me with automated calls. It should not be this difficult to receive basic information when asking for a basic hourly service that doesn't require any travel off the property. Wound up going with a moving company that was easier to get pricing from.
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September 2023 by Paris K.
We just did a move of our cluttered 4 bedroom house from Pittsburgh to the midwest and they did an excellent job! Communication from Jonathan was clear and we found the quote to be very reasonable. I don't feel like they were very forthcoming explaining the logistics of the move (time of packing/unloading etc) but I also didn't ask on the intake call so that's partially on me. Once I called them the week of the move I got all my questions answered. They arrived on time the day before the move to do the packing. My only complaint is they could've been more organized with the packing. They just threw random things into boxes which didn't jive well with the neurotic tendencies. All in all though the team was great. Very punctual. They packed our stuff on a Monday, left on a Tuesday and our things arrived by Friday. All of our belongings were accounted for but an old bookcase did get damaged in the process. Unloading was very quick and efficient. Our final invoice was actually slightly cheaper than the quoted amount which was great! Would use JK moving again.
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September 2023 by Matt P
Not a good moving company.I have used many professional moving companies over the years from across town moves to multi state moves. I would say this was the worst moving company thus far. First, the estimation process was inadequate. The day the moving truck arrived, it was already half full with someone else's items. The movers tried their best, but they had to end up strapping several items to the back of the truck, exposed to the elements. Then the movers had to travel to another client with our stuff on board to deliver half of the truck. This was not explained to us in the quoting process. We contacted the company to explain our frustration, and they shrugged it off stating this was common policy. BTW...this company is FAR from cheap, so I expected more for the money.The boxes they used were cheap. Most of them buckled under minimal weight. Little care was taken in the packing and storage. Heavy items were placed on top of lighter boxes. Fragile items were not treated any different. We ended up with a couple broken items and a bent corner of our TV.To top it all off, the guys who hooked up our dryer hooked it up incorrectly, failing to tighten a wire. This caused an electrical short (arc) which was hot enough to burn through the back panel of the dryer! Luckily, our dryer was a newer/smart dryer and shut itself off to prevent a house fire. This was a severe safety hazard! We had to end up getting a new dryer for which we made the company pay.I would not recommend this company as they were incompetent from the start. The estimation process was way off, driving up the cost. No care in packing. Boxes were cheap. Damage to appliances. Look elsewhere for movers.
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September 2023 by Darron Williams
JK Movers has renewed my faith in a reliable moving and storage company. I called with less than 24 hours notice because of a last minute predicament and JK Movers did what I thought was impossible. The scheduling aspect was A+ service and the local manager made himself available once scheduled and set the proper expectations which exceeded mine. The two movers assigned were great from beginning to end. In fact, we will need movers again twice in the next month and will be calling them again without a doubt.
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August 2023 by Matthew P.
Not a good moving company. I have used many professional moving companies over the years from across town moves to multi state moves. I would say this was the worst moving company thus far. First, the estimation process was inadequate. The day the moving truck arrived, it was already half full with someone else's items. The movers tried their best, but they had to end up strapping several items to the back of the truck, exposed to the elements. Then the movers had to travel to another client with our stuff on board to deliver half of the truck. This was not explained to us in the quoting process. We contacted the company to explain our frustration, and they shrugged it off stating this was common policy. BTW...this company is FAR from cheap, so I expected more for the money. The boxes they used were cheap. Most of them buckled under minimal weight. Little care was taken in the packing and storage. Heavy items were placed on top of lighter boxes. Fragile items were not treated any different. We ended up with a couple broken items and a bent corner of our TV. To top it all off, the guys who hooked up our dryer hooked it up incorrectly, failing to tighten a wire. This caused an electrical short (arc) which was hot enough to burn through the back panel of the dryer! Luckily, our dryer was a newer/smart dryer and shut itself off to prevent a house fire. This was a severe safety hazard! We had to end up getting a new dryer for which we made the company pay. I would not recommend this company as they were incompetent from the start. The estimation process was way off, driving up the cost. No care in packing. Boxes were cheap. Damage to appliances. Look elsewhere for movers.
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August 2023 by Melinda B.
Do not use JK Moving! We have moved multiple times and this was hands down, the worst experience. The salesman, Grant, who came to conduct our estimate was very charming. We had three estimates and chose JK Movers, based on our interaction with Grant. That's where the positive experience ended.Our account administrator, Mariana, was AWFUL! Most of the people who work for this company work outside of the US, such as Mariana and others are brought in from abroad as seasonal help. Our packer lives in Peru and the two helpers with her could not speak English. They overpacked boxes and took over 12 hours to pack a home that only had 8000 lb of furniture and items.The moving crews on both ends were good but we were told by Grant that all people who would be moving us would be employees of JK; this was a flat out lie.The biggest nightmare came when we realized that our parts box did not make the move, all parts to our furniture. It took almost a week to be able to have our furniture assembled and then locate the parts box. The parts were no longer needed by the time that we received them because they had sent a company to put our furniture together with parts bought at Lowe's.We were reimbursed for our hotel stay but we're not reimbursed for a broken chair, parts my husband bought at Best Buy so our TVs could work and hiring someone to put our dining table together after we received the box because the people could not get long enough screws from Lowe's.If you want to maintain your sanity, go with any other company.
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August 2023 by H W
JK Moving is excellent, and I worked with Natalie Harris, an exceptional moving consultant in their company. She’s always responsive, capable, patient, and professional. As usual, interstate moving plans are unpredictable and subject to change. Whenever I requested Natalie to make a change for me, she would rapidly contact relevant departments within JK Moving and the people working at their subcontractors’ companies. She could complete the changes within hours most of the time. Even on scheduled leave, she still replied to my emails and handled my requests because she was the consultant in charge of my case. Her work ethic genuinely amazed me. With her help, my interstate moving was super satisfying. I would definitely recommend JK Moving and Natalie to my friends, and I hope to have the opportunity to use their company’s service again in the future.
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August 2023 by Helmut K.
Classic bait and switch schemeWe just finished $40,000 move with JK Moving Services. (We have moved (work related) around the globe many times). This is our experience:On the positive side:Everybody we dealt with was professional and courteous. Calls were returned in a timely manner and the move went smoothly.On the negative side:This is a classic bait and switch scheme fine-tuned to perfection over many years.They already tell you in the small print of their offer that they will raise the price. Read the small print carefully!We enquired about their price increase clauses, and they provided a written statement via email that they will not increase their quoted price.Despite their written statement as soon as they had our moving goods, they raised the price. Naturally, once they have your goods, they know you are in their hands. If you don't pay, you don't get your goods. In a nutshell: would we hire them again? DEFINITELY NOT, and we recommend staying away from JK Moving Servces
