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August 2024 by James O’Leary
Donation center the team works quickly but they don’t take a lot of house hold items I was trying to give, If you are looking to give anything baby related, they don’t take car seats, pack n plays or anything of the sorts. I will still be donating but won’t make the drive next time in hopes of giving baby chairs.
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June 2024 by Lorena Garay
There’s one lady i walked around to see her name and was Pilly B i guess she is very rude i came in the morning to donate and she was like yelling saying open 10 and i only had one bag that was it and i told her that and she didn’t still want to take it i wont ever come back here and donate stuff here and i will not recommend my neighbors and friends to go there because of that lady
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April 2024 by Ashley Downie
I just moved to Virginia from Alaska 7 months ago and have been shopping at this good well for the past 5, and I’ve been driving 20 minutes out of my way to and from to this Goodwill, dropping lots of money as I am carelessly spending just to buy odds and ends for my new home, even though I could find places that are closer to me, I got comfortable shopping here. Now today I wanted to purchase something that happened to not have a tag on it, and they could not make it right for me as a devoted customer, the purchase would’ve been under $10 because I had two other pieces that are similar, and all that it needed was a simple price sticker put on it, but they told me I needed to come back tomorrow…Well, tomorrow is Easter, and they will not hold it for me, so therefore my chances of getting it are slim to none. I do not understand why your Customer Service cannot be better, and I will no longer bring business here, and I left everything at the register because of that, as you try to show your customers that you cannot make it right for us, customers will start showing you that they can shop somewhere else as well. Good job on poor customer service, and to think … all this over junk, and yous still can’t make it right. And to think when you actually buy something brand new, the stores make it right for their customers. Now yous lost a profitable customer over a $7 thing.
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March 2024 by Bogos B.
This is usually my go-to thrift store, but yesterday one of the employees who was mopping the floor and tidying up the CHILDREN'S SECTION was smoking. I hope this does not happen again for the safety of all the workers and employees, especially the children.
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March 2024 by Noom Kath
Not good staff here
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February 2024 by jambie
I went to this goodwill today and was helped several times by a cashier named Fatima who offered me a basket when she noticed I was holding several items and was kind to me again later at the checkout. Thank you to her ?
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February 2024 by Noom Suthida
Not good staff here
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February 2024 by Emily Bradley
Just really slow. They had about five people on the floor rearranging aisles and only one really slow lady checking people out. I had a handful of stuff but I just put it back and walked out because I can't spend 30 minutes in a checkout line!
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February 2024 by Kelly Lee
It is small but crazy super packed.
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February 2024 by matthew bliss
Bought clothes from here didn't know that they had blood stains and fecal matter on them try to return them and were unable to do so plus bought some DVDs and they were empty I hope this isn't a inconvenience but I'll never come back here again knowing that is how the work is done.
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January 2024 by Padmanaban Ponniah Raju
Effortless experience donating my old toys! The process was seamless, and I received a detailed receipt for tax purposes. Appreciate the smooth transaction and the opportunity to contribute to a good cause.
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January 2024 by Brianna Varesko
I waited for 15 minutes just for them to ignore me multiple times then send me to the back of the line after waiting by the registers. Very inconsiderate employees.
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December 2023 by Michelle Newmark
Not the best selection of stuff for whatever reason. Clothes are okay but housewares is pretty lacking. The employees are nice but the store seems a little rundown. Not really a fan of the giant circular register area- difficult to navigate and it's literally made of plywood and looks awful. There's better options for a small space.
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November 2023 by Karl Darmish Matza
What a bad experience! I donated my stuff and decided to look around after. I found a bag and has been holding it for 30 mins to look for more items. Suddenly, an employee grabbed the bag while I was holding it and said it was already sold to someone else. I will NEVER go back and donate my things there again!!!
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October 2023 by S K
Long lines bad furniture