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March 2023 by Mike C.
I recently purchased a brand new 2023 Portofino M from Ferrari of Washington (Sterling, Va). The receptionist, sales and service staff were very friendly and helpful, especially my sales representative, Carlo Sandrin, who was absolutely outstanding. Carlo was extremely responsive and patient with helping me through the options selection process and paperwork. In addition to his patience, Carlo has the unique skill of really knowing the combination of options that will bring out the best in the color you choose for the car. In addition, there were times when Carlo would recommend not to include a more expensive option because it did not visually appeal with the color choice or other option selections of the car, which is a virtue not found in many salesman. Carlo also made himself available 24/7 to any question or concerns that I had, and was very flexible to last minute changes that I wanted on some options. He was also very timely in responding to my multitude of inquiries. If you are buying a Ferrari and you want a true professional who knows how to optimize your selection and customer service experience, Carlo Sandrin is your man. I look forward to buying my next Ferrari from Carlo in the future.
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February 2023 by zara mirzaei
I scheduled a service appointment for my vehicle at this service center with Brian, then met with Mandy, the service advisor. They did a great job. I am happy with the services they provided. Mandy was very responsive and delivered services as it was promised. Their electronic system is great too. you will get to see all the images with details of the services required for the vehicle, very precise. Thank you.
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January 2023 by Jason Cheperdak
Fast, kind, courteous
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July 2022 by Nicholas C.
Sexy cars that you cant sit in. I'll own one one day though. Nice to visit and great desk person
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July 2022 by Joy R.
We received phenomenal service at Ferrari of Washington! They had a huge selection of cars to choose from and seriously awesome customer service. Our sales executive Levelle was professional, knowledgeable and very helpful to our selection process. Robert (GM) was accommodating and went above and beyond our expectations. Overall and without a doubt it was a 5 star service ! Highly highly recommend this dealership!
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August 2021 by Shakeal M.
After years of dealing with other Ferrari Dealerships I can state hands down this is by far the best experience I've had. JP and his team streamlined the entire process and actually followed up to make sure everything was seamless. I have never purchased a vehicle let alone one this expensive out of state but with JP I knew I was in good hands. He is the Ferrari of sales agents so ask for him and you can't go wrong. Knowledgeable, detailed and meticulous I would highly recommend him to anyone looking for a Ferrari.
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February 2021 by Sebastian M.
The experience that I had buying my first Ferrari was one of the most enjoyable experiences I have ever encountered being a live for 40 years. JP where do I start ? Your professionalism and patience is like no other. I bought my first Ferrari site on scene, from a complete different state. It could have not been easier. JP took my Expectations beyond imaginable. I am forever grateful and you have earned a customer for life. As soon as I'm ready to upgrade I will be coming back to you guys without a question.
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January 2021 by George M.
Had an amazing experience purchasing my vehicle earlier today. As a business owner myself I can appreciate it when I get delivered GREAT customer service and that's what I recieved from Ferrari of Washington. It all starts with leadership and how this place is run, from Chris to Robert, Casey, JP and Matt. Through out the entire process there was attention to detail and incredible communication. You will not be disappointed, definitely will be back again for another purchase!
