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August 2024 by S.T Herbert
I hate to say it, but this FedEx location is the worst I've ever visited. A new employee, a heavyset lady who claimed to be Puerto Rican, assisted me, but she lacked professionalism. I had to ask her where to put the package because she just handed me the label without giving me any further directions.
I also didn't have a box for the other item I needed to return. Her reaction was not very helpful when I inquired if there was a used box or plastic packaging available. It was somewhat unnecessary and, to be honest, annoying because it seemed like she mistook my civility for anything else.
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August 2024 by K E
Great service. Nice and clean, well organized. ? ❤️
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March 2024 by Michael -
This was the absolute worst shipping experience I have ever had. Both the manager and the worker were acting as if I was wasting their time when I was asking for assistance shipping my package.
I told them several times I don't ship very often and was cordial despite the terrible customer service.
I asked for a price difference between utilizing a box and an envelope to which the worker made audible noises on not wanting to help me figure out the price difference to which I asked, "is it an issue for me to ask how much it costs to ship something?"
I would never recommend this location for any shipping service, go to UPS or another location that respects their customers.
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March 2024 by John Park
Kym the store manager will snatch papers and glare at you the whole time. Rarely do I have a pleasant experience with this location.
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December 2023 by Cristina Tudor
I was deeply impressed by how patient and polite Shane was as he helped me ship an important package. He guided me through the process, even started the entire entry as I made a mistake on the form and continued to assured me that it’s OK as he will fix it for me. Outstanding customer service ! Thank you Shane for your kindness and professionalism!
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December 2023 by segen beraki
They don't have any costumer service, i spent 106 dollar's for regular pictures and he told me to pay for the plastic bag ,and when I asked him he told me the federal government made it to law. The pictures in the other hand they are not worth it 106 ,the size are off there is no way to describe it, so i want advise to any one.
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December 2023 by Paula Charbonnet-Killam
The girls at this office are amazing. They helped me get to a representative quickly to dispute a charge. They are absolutely fantastic!!!
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December 2023 by Martin Olson
There was no line and Shane packed everything for me and I didn't even have to wait while he did it.
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October 2023 by Michael L
This was the absolute worst shipping experience I have ever had. Both the manager and the worker were acting as if I was wasting their time when I was asking for assistance shipping my package.I told them several times I don't ship very often and was cordial despite the terrible customer service.I asked for a price difference between utilizing a box and an envelope to which the worked maxe visible noises on not wanting to help me figure out the price difference to which I asked, "is it an issue for me to ask how much it costs to ship something?"I would never recommend this location for any shipping service, go to UPS or another location that respects their customers.
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October 2023 by Joe Sanders
Worse FedEx office I've been to across the country.No sense of urgency, no common sense, and would rather talk to coworkers than assist customers.
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September 2023 by Robert Beumer
Not sure why this place is getting low star ratings. The ladies that work in here are kind and hilarious. They complete the tasks as fast as the equipment allows them.
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September 2023 by Jared DiCioccio
It would be faster for you to walk your package to where it's going than to go here to ship it.
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August 2023 by Ahmed Alashwal
The lady who's there early Friday morning is from heaven!This is just another FedEx office. However, the lady who was there working alone this morning at 0900 am (08/25/2023) is providing a superior level of customer service. Thank you so much so much for your help. Thank you so much for the friendly way you handled my issue, and thank you so much for being such a great human being!!!
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August 2023 by Dalex ProServices
Súper bad costumer service . I was there to print a form, but the self service machine wasn’t working so they had to print it in the front for me. The original total was 1.71$ for 6 sheets, but decided to charge me 2.99$ extra because they did it for me . I will never go back to this store again. The guy who was there in charge (George) wasn’t helpful at all . So I ended up paying more for them pressing a button than the actual product and all because their self service machine wasn’t working .
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June 2023 by Doug & Meg Carlson
Occasionally we drop off a package to be shipped at this facility. The staff is really a tale of two cities. One woman whom I always see, I guess I'm lucky, is always upbeat, friendly, and willing to assist. Unfortunately, when my wife is dropping off a package she encounters another woman who is often curt and not very friendly.
